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Group 1 Ford of Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,419 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,419 reviews

January 28, 2026

sales people are not professional or grammatically correct. it was not a smooth process at all. More

by grace13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
i don’t even know his name
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January 27, 2026

This dealership is always clean. They are not pushy and are ready to help when you’re ready. They don’t meet you at your car ready to sell. They wait for you and give you your space. More

by Luis Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
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January 27, 2026

Good dealership. Good people. Helped out tremendously. Very pleasant to work with. Andrew was great. . More

by Creech.glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
January 27, 2026

I was able to get my battery replaced in about an hour and a half. It was easy. However, the cost was pretty high More

by Slr12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall
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January 26, 2026

Timely,knowledgeable, friendly, kind courteo Us caring a little pricey especially for people like me on a fixed income but otherwise manageable they said that they would let me get work done at my convenien More

by mrbobcubmaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Lawson,Kaitlyn Dock
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January 24, 2026

I worked with a couple of ford dealerships since purchasing my 2018 F150, and will say that this one is my least favorite. Money grab is what I'll use to sum them up. More

by tyler.a.smith1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Report | Print
Jan 28, 2026 -

Group 1 Ford of Rivertown responded

Thank you for taking the time to speak with us and share your concerns in more detail. We appreciate your feedback and regret that your experience did not meet your expectations. Please feel free to reach out if you’d like to discuss this further. Donnie Tyler Service Manager  Group 1 Ford of Rivertown  706-641-6835

January 24, 2026

The dealership was very professional and very nice and my representative Lacey and Jennifer we're very very professional they were courtesy and they went out of their way to help you and I really enjoyed the More

by goldsboro34@gmail.com.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Dawson and Jennifer McVeigh
Report | Print
Jan 25, 2026 -

Group 1 Ford of Rivertown responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 22, 2026

Everything was good but I had a recall the service department was not aware of. I call them once I got home and gave them the recall number. I’m rescheduled for Friday. More

by Bencomer2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Jan 24, 2026 -

Group 1 Ford of Rivertown responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2026

Great staff nice facilities and timely. All wins. I will never take my vehicle anywhere else More

by jonathaningram211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Report | Print
Jan 19, 2026 -

Group 1 Ford of Rivertown responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rivertown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2026

Valet service was excellent pick up and return with no issues…all a GOOD JOB! More

by glideguy60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney, Tealina
Report | Print
Jan 19, 2026 -

Group 1 Ford of Rivertown responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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