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Group 1 Ford of Rivertown

Columbus, GA

4.8
1,519 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,519 reviews

June 10, 2026

We are on a three month trip northward when we suspected a differential issue with our Transit Coachmen. Even though they had lots of commercial sized vehicles waiting they put out our van in the bay immedi More

by leebergtally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britney, Zack
June 07, 2026

Very easy to schedule and great service. Good prices for an oil change, plus they kept everything super clean. 10/10! More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Jun 08, 2026 -

Group 1 Ford of Rivertown responded

Joe, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Rivertown. If you have any further questions, please give us a call. We're always happy to help!

June 06, 2026

If it wasn’t for Mr Davis at the ford store I would have bought somewhere else. Mr. Garrett Davis took my number and help me look for a vehicle like I was wanting and he did that and it helped me out a whol More

by graylewis28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Davis
Jun 07, 2026 -

Group 1 Ford of Rivertown responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rivertown. We are always more than happy to assist you if anything else comes up. Take care!

June 02, 2026

The service rep did a great job of keeping me informed as to the progress of the service on my truxk More

by PastorWynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
Jun 03, 2026 -

Group 1 Ford of Rivertown responded

Hello, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

May 31, 2026

The dealership and staff had me in and out in my new truck in less than three hours. Eric crowell is without a doubt the best salesmen in the place. He was not over bearing, extremely helpful to narrow More

by szorady5253
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric crowell
Jun 02, 2026 -

Group 1 Ford of Rivertown responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rivertown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2026

Great service department, won't try to pressure you into anything. They will let you know about recommended services. More

by ca5mp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Jun 01, 2026 -

Group 1 Ford of Rivertown responded

Hi, we are so happy to read such a great review about Group 1 Ford of Rivertown! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 30, 2026

Customer service was excellent, Brittany kept me in touch of what was going on i will recommend ford service.thank you fir the service? Thank you Brittany for your generosity. More

by brendaqcollins2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Jun 01, 2026 -

Group 1 Ford of Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 28, 2026

Took my 2016 Shelby in this morning for an oil change and front end alignment. No complaints... Everything went smoothly and the complimentary cappuccino was off the hook! 😆 More

by Trooper0692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney Lawson
May 30, 2026 -

Group 1 Ford of Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 28, 2026

Everyone was very friendly. Although, I felt 2 1/2 hours for an oil change , with a set appointment time was a bit excessive. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know.
Jun 04, 2026 -

Group 1 Ford of Rivertown responded

Thank you for your feedback. We’re glad to hear our team was friendly and welcoming throughout your visit. We understand your concern regarding the wait time, especially with a scheduled appointment, and appreciate your patience. We hope to provide a more efficient experience on your next visit.

May 28, 2026

Was a great experience shopping here. They took the time to help me find the right truck and I never felt pressured to buy. More

by Jacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J’lan Carson, Leroy Cutter
May 28, 2026 -

Group 1 Ford of Rivertown responded

Hi Jacob, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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