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Group 1 Ford of Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,575 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,575 reviews

September 03, 2026

Dealership had a very good selection of vehicles and at a good price. Salesman Mr Assad took good care of me was really pleased with my experience. More

by Jessie Hill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Assad
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September 03, 2026

I had made an appointment for a certain day and time and when I got there they told me that they wouldn’t be able to get to my vehicle until the next day sometime. And when I told them that I had an appoint More

by Loola19
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie in service
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September 02, 2026

Good communication , polite, very good job. I will go back. #1 ,fast service and reasonable $$ More

by Marbutus518@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Sep 03, 2026 -

Group 1 Ford of Rivertown responded

Hello, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Group 1 Ford of Rivertown

September 02, 2026

Jimmy helped me out a lot. I appreciate his time and patience. He got me a great deal on the truck I wanted More

by Ryturnage20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy
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August 25, 2026

It was easy to look for my next car online and then to make an appointment to see the car. The salesman was great, and we were very pleased with the deal we received. More

by ggeorge292
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac Knight
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Aug 30, 2026 -

Group 1 Ford of Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 18, 2026

Very professional and forthcoming. Worked with me the whole step of the way and got me the deal I wanted. More

by Joseph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
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Aug 18, 2026 -

Group 1 Ford of Rivertown responded

Hi Joseph, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 18, 2026

Jlyn Carson is the best. He made sure my husband was satisfied with his purchase. He was very knowledgeable about the truck. He took his time schooling and asking my husband More

by Mirandacrimes1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jylin Carson
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Aug 18, 2026 -

Group 1 Ford of Rivertown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rivertown! If you're ever in need of more help, please let us know!

August 17, 2026

Service was quick and seamless. Did exactly as asked and didn’t try to force and unwanted services More

by autigers1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Aug 18, 2026 -

Group 1 Ford of Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2026

Needs to close the dealership altogether got a recording that plays over and over when you call you never talk to anyone More

by Blattimore17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
B Fisher
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Aug 27, 2026 -

Group 1 Ford of Rivertown responded

Thank you for bringing this to our attention. We sincerely apologize for the frustration you experienced while trying to reach our dealership. Providing timely communication and accessibility to our customers is important to us, and we regret that we fell short of those expectations. We appreciate your feedback and are reviewing our phone system and processes to help prevent this type of experience in the future. If you would be willing to discuss your concerns further, please contact our management team directly so we can learn more and work toward a resolution. L.T. Gulley General Manager - Group 1 Ford of Rivertown 706-653-7420 lgulley@group1auto.com

August 14, 2026

Great service department! Tom was great. Service completed when I was told it would be. More

by Robby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
Print
Aug 16, 2026 -

Group 1 Ford of Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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