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Group 1 Ford of Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,540 Reviews
Call Dealership (706) 653-7420
View Awards

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,540 reviews

March 11, 2026

Professional, courteous, and efficient service. What more could you ask for? Thank you for your professionalism. More

by us.army.ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKinsey
Report | Print
Mar 13, 2026 -

Group 1 Ford of Rivertown responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2026

Service manager met me at the car and verified what I wanted. He checked for any recalls. Very professional. More

by pbostick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great
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Mar 09, 2026 -

Group 1 Ford of Rivertown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rivertown. Please don't hesitate to reach out to us if there's anything more we can do!

March 04, 2026

Very Good prefect Services Department are hard work great I love ford # 1 ‘s d More

by jmwjmw0459
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Very good
Report | Print
Mar 07, 2026 -

Group 1 Ford of Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2026

I am very pleased with my experience with Group 1 Ford of Rivertown from the first phone call to the transfer of my property from the trade-in vehicle to the new, was totally spectacular and refreshing. I am More

by Henry Hank Collins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wanda Morris, sales representative
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Mar 05, 2026 -

Group 1 Ford of Rivertown responded

Hi Henry, we're happy you found our staff Wanda to be so supportive during your experience here at Group 1 Ford of Rivertown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 05, 2026 -

Henry Hank Collins responded

Thanks to your entire work force, everyone I met or conversed with were exceptionally courteous .

March 01, 2026

Zachary was very helpful with my daughter's first oil change in her new car. More

by Kgogletree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Report | Print
Mar 04, 2026 -

Group 1 Ford of Rivertown responded

Hello, we're happy you found Zachary to be so supportive during your experience here at Group 1 Ford of Rivertown. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 28, 2026

Awesome experience from start to finish. From Wanda in Sales to Frankie and Tommy in management. Will definitely be back More

by Caleb.vaughn19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wanda, Frankie, Tommy
Report | Print
Mar 04, 2026 -

Group 1 Ford of Rivertown responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Rivertown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2026

I was surprised by how fast my vehicle was in and out. It was supposed to be a all day or 2 day job. It was finished by the end of the day I dropped it off. I'm completely blown away by the sher professio More

by therealzacharymorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Andujar
Report | Print
Mar 04, 2026 -

Group 1 Ford of Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to share your positive experience with the world. Have a great day!

February 28, 2026

Great dealership that truly cares about its customers. It is evident that their customers are numbe one. More

by 1931milly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Report | Print
Mar 04, 2026 -

Group 1 Ford of Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2026

I was driving my truck and I smelled gas and it was idling extremely rough, I immediately drove it to the Ford dealership. As it was a Saturday they were booked up but I left my truck there so it could More

by jeepmac57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mckenzie Good was my service advisor and she was EXCELLENT!
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February 25, 2026

My service advisor Brittany provided excellent service from start to finish. In a word,superb. More

by jandp98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Lawson
Report | Print
Feb 28, 2026 -

Group 1 Ford of Rivertown responded

Hi, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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