Group 1 Ford of Rivertown
Columbus, GA
Filter Reviews by Keyword
By Type
Showing 1,540 reviews
The purchase process was seamless, efficient, and refreshingly free of unnecessary delays. The staff were courteous, professional, and attentive throughout, creating a welcoming and reassuring atmosp refreshingly free of unnecessary delays. The staff were courteous, professional, and attentive throughout, creating a welcoming and reassuring atmosphere. They were clear, responsive, and respectful of my time, making the entire experience straightforward and genuinely pleasant. Overall, it was an excellent purchasing experience from start to finish. Thank you, Willie. More
As usual the service received was outstanding and I commend my service advisor for listening and providing excellent communication and service to address my concerns. commend my service advisor for listening and providing excellent communication and service to address my concerns. More
This dealership has always taken care of me and just recently my last service visit, Service Advisor Lacey Dawson was very professional.She definitely went above and beyond. I have dealt with service, p recently my last service visit, Service Advisor Lacey Dawson was very professional.She definitely went above and beyond. I have dealt with service, parts and sales at the dealership and never had a problem. More
Lacy at Rivertown Ford is absolutely amazing! From the moment I walk in, she was incredibly friendly, welcoming, and professional. She is very attentive, truly listens, and goes above and beyond From the moment I walk in, she was incredibly friendly, welcoming, and professional. She is very attentive, truly listens, and goes above and beyond to make sure I’m taken care of every time. Her courtesy and kindness really stand out, and she makes the entire experience smooth and stress-free. It’s clear she genuinely cares about her customers. I highly recommend asking for Lacy if you want top-notch service! More
Always friendly and informative. Love that the advisors keep you updated and enjoy having a conversation with customers. Love that the advisors keep you updated and enjoy having a conversation with customers. More
On time, friendly and reasonable. I bought my truck here and have been very impressed with the sales and and service. Today Brittany took care of me. I bought my truck here and have been very impressed with the sales and and service. Today Brittany took care of me. More



