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Group 1 Ford of Rivertown

Columbus, GA

4.8
1,540 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,540 reviews

February 25, 2026

Everything was explained in a thorough manner by the lady who checked me in for my appointment. More

by vanhenshaw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Feb 28, 2026 -

Group 1 Ford of Rivertown responded

Hi, we are glad we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2026

I can’t say enough about Steve Greco. He meet my expectations and exceed them. More

by lgentle715
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Greco
Feb 27, 2026 -

Group 1 Ford of Rivertown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

February 23, 2026

The purchase process was seamless, efficient, and refreshingly free of unnecessary delays. The staff were courteous, professional, and attentive throughout, creating a welcoming and reassuring atmosp More

by Abraham E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Ebert
Feb 28, 2026 -

Group 1 Ford of Rivertown responded

Abraham, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rivertown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 23, 2026

As usual the service received was outstanding and I commend my service advisor for listening and providing excellent communication and service to address my concerns. More

by RODNEY.MALLORY47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney
Feb 28, 2026 -

Group 1 Ford of Rivertown responded

Hi Rodney, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 19, 2026

This dealership has always taken care of me and just recently my last service visit, Service Advisor Lacey Dawson was very professional.She definitely went above and beyond. I have dealt with service, p More

by tony.woodard86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Dawson
Feb 19, 2026 -

tony.woodard86 responded

tony.woodard86 This dealership has always taken care of me and just recently my last service visit, Service Advisor Lacey Dawson was very professional. She definitely went above and beyond. I have dealt with service, parts and sales at the dealership and never had a problem.

February 18, 2026

Lacy at Rivertown Ford is absolutely amazing! From the moment I walk in, she was incredibly friendly, welcoming, and professional. She is very attentive, truly listens, and goes above and beyond More

by Cuban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Feb 21, 2026 -

Group 1 Ford of Rivertown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rivertown! Thanks again for the recommendation, and have an amazing day!

February 17, 2026

Mackenzie did a terrific job taking care of my truck. She’s great example of customer service. More

by RSP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
Feb 19, 2026 -

Group 1 Ford of Rivertown responded

Hi, we're happy you found Mackenzie to be so supportive during your experience here at Group 1 Ford of Rivertown. If you have any further questions, please give us a call. We're always happy to help!

February 14, 2026

Always friendly and informative. Love that the advisors keep you updated and enjoy having a conversation with customers. More

by cdgonzales49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Gooden, Robbie Andujar, Brittney Lawson, Tom McCain
Feb 15, 2026 -

Group 1 Ford of Rivertown responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 13, 2026

On time, friendly and reasonable. I bought my truck here and have been very impressed with the sales and and service. Today Brittany took care of me. More

by Mike
Recommend Dealer
Yes
Employees Worked With
Originally
Feb 15, 2026 -

Group 1 Ford of Rivertown responded

Mike, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rivertown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2026

They were friendly and very knowledgeable. Easy and smooth purchase without the hassle and pressure More

by wall97caw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J’lan Carter
Feb 15, 2026 -

Group 1 Ford of Rivertown responded

Hi, thank you so much for your positive comments about Group 1 Ford of Rivertown! We are always more than happy to assist you if anything else comes up. Take care!

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