Group 1 Ford of Rivertown

Dealer was knowledgeable, fast and well equipped. Making and appointment was easy and service advisor was courteous Making and appointment was easy and service advisor was courteous More

Thank you to Kasey in the service department for being through and quick. Very satisfied through and quick. Very satisfied More

Personal are very friendly, knowledgeable and helpful. Service department was outstanding. Wait time was slightly longer than expected. Service department was outstanding. Wait time was slightly longer than expected. More

Took my vehicle in for a service and had them check my leaking differential. They were able to complete the service, repair the leak ,do a brake job and had it back the same day leaking differential. They were able to complete the service, repair the leak ,do a brake job and had it back the same day More

Service was great today! Everyone was friendly and helpful and was done in a timely manner. Everyone was friendly and helpful and was done in a timely manner. More

Great service and I especially appreciated the car valet service. Courtesy of Rivertown ,great feature for the elderly. service. Courtesy of Rivertown ,great feature for the elderly. More

I had my Explorer serviced on 1/16/24. The service I got was top notch from the moment I pulled into the service area. My service advisor Alexia Grier was very friendly and professional. S The service I got was top notch from the moment I pulled into the service area. My service advisor Alexia Grier was very friendly and professional. She even saved me some money by making a suggestion on what oil to use. I am new to the Columbus area and, I almost didn't come here because of all of the negative reviews on this site. However, I thought I'd give them a chance. I wasn't disappointed. Service was great, waiting area was very comfortable. Definitely will come here again. More

Am a long time and repeat customer. If I did not trust them I would be going somewhere else. Professional, courteous, and fair in pricing with trade and new vehicle. If I did not trust them I would be going somewhere else. Professional, courteous, and fair in pricing with trade and new vehicle. More

Dealership assisted me in getting corporate support for a defect, then repaired my car in less than expected time. defect, then repaired my car in less than expected time. More

Excellent service. They have taken care of any issue I ever had with my vehicles from sales to service. They have taken care of any issue I ever had with my vehicles from sales to service. More