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Group 1 Ford of Rivertown

Columbus, GA

4.8
1,321 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,321 reviews

August 21, 2025

My sales person was excellent and answered every question and put my mind at ease while making a major purchase we do business with again More

by Corey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric crowell
Aug 25, 2025 -

Group 1 Ford of Rivertown responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 20, 2025

Lacey is a awesome customer service representative. She'll take great care of you and be very professional. Enjoyed working with her. More

by Victorolan69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Aug 23, 2025 -

Group 1 Ford of Rivertown responded

Hi, we're happy you found Lacey to be so supportive during your experience here at Rivertown Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

August 20, 2025

Customer service is excellent. Work was completed in a timely manner and and a recommendation given for other work needed. More

by Dr.Virginia.Cornett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 23, 2025 -

Group 1 Ford of Rivertown responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 20, 2025

The service writer, Robby was very knowledgeable and personable and professional as he handled my concerns very professionally More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby
Aug 23, 2025 -

Group 1 Ford of Rivertown responded

Hi Mark, we're happy you found Robby to be so supportive during your experience here at Rivertown Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2025

Fantastic work and great work. Never a worry with rivertown ford. Tom was an amazing service technician and the work was impeccable. Thank you again for your excellent service More

by JDHOWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Aug 23, 2025 -

Group 1 Ford of Rivertown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2025

Best aspect was my service advisor, Tom. Very knowledgeable, professional, and timely. It was a great experience. More

by Bdykeman1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom M
Aug 23, 2025 -

Group 1 Ford of Rivertown responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any questions, please give us a call. We're always happy to help!

August 18, 2025

From the time that entered the dealership to the time that my truck was delivered Rivertown Ford and specifically J'lan Carson was there at every turn with professionalism and outstanding customer servic More

by HUNTER.CHAMPION
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J'lan Carson
Aug 19, 2025 -

Group 1 Ford of Rivertown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rivertown Ford. If you have any further questions, please give us a call. We're always happy to help!

August 18, 2025

Rivertown Ford is the only Service Department/Team I trust to service my vehicle and my grandchildren's vehicles. They are honest, professional and courteous. I won't take my car anywhere else. More

by Wenrobcol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Andujar, Tom McCain, Donnie Tyler
Aug 20, 2025 -

Group 1 Ford of Rivertown responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2025

Great service as always. Mackenzie is a great person to work with and I use her every time I bring my vehicles to Rivertown Ford. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
Aug 17, 2025 -

Group 1 Ford of Rivertown responded

Hi Thomas, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. Please don't hesitate to reach out to us if there's anything more we can do!

August 15, 2025

Robbie provided us with excellent customer service. Always giving good advice when it comes to our vehicle. Would definitely recommend More

by Nonchalant_77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
Aug 17, 2025 -

Group 1 Ford of Rivertown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

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