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Group 1 Ford of Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,334 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,334 reviews

October 25, 2025

As usual I’m very satisfied with the overall quality of work performed at this dealership. More

by RODNEY.MALLORY47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney
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Oct 27, 2025 -

Group 1 Ford of Rivertown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Rivertown. Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2025

Very nice, everyone is friendly and respectful. Always willing to assist with problems you are having. More

by yolandamilligan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Oct 27, 2025 -

Group 1 Ford of Rivertown responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rivertown! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2025

Service did a wonderful job of taking care of my vehicle and getting the work accomplished on time More

by WClark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Oct 27, 2025 -

Group 1 Ford of Rivertown responded

Hi, thank you for your kind words! We are thrilled to hear that our service exceeded your expectations and that we delivered on time. Your satisfaction is our top priority, and we look forward to serving you in the future.

October 23, 2025

Friendly staff all my questions were answered. I was giving a possible time of completion which was less than suggested. It was a great experience.. More

by alexp53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin, Brittany, Lacey
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Oct 25, 2025 -

Group 1 Ford of Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2025

My service well done , professional, friendly, done in a timely manner. The associate kept me informed. I was disappointed that you don’t do car washes. More

by gloverj765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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October 22, 2025

I have been a customer at Rivertown Ford more than 10 years within that time I have purchased 4 vehicles and have them serviced there, they are a very good dealership both for purchase and service. More

by mmeikle089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
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Oct 23, 2025 -

Group 1 Ford of Rivertown responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Rivertown. If you have any further questions, please don't hesitate to reach out!

October 21, 2025

Service was as expected. It took more time than I would have liked. Enough said. More

by stephenstainsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Oct 23, 2025 -

Group 1 Ford of Rivertown responded

Thank you for your feedback and for choosing us for your service needs. We appreciate your business and apologize that the visit took longer than expected. Your time is valuable, and we will use your comments to help improve our efficiency moving forward. Skye Bardill - General Manager Group 1 Ford of Rivertown | sbardill@Group1Auto.com

October 17, 2025

Tom was polite he explained the changing of the oil and rotating the tires he even explained the credit service to me More

by Fancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Oct 20, 2025 -

Group 1 Ford of Rivertown responded

Hi Fancy, thank you for sharing your positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2025

Group 1 at Rivertown has always taken care of my service needs for all of my vehicles. More

by jeff12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
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Oct 20, 2025 -

Group 1 Ford of Rivertown responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 17, 2025

Service was excellent the attendant took the time to explain about tires and rotation to include oil change More

by Fancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Oct 20, 2025 -

Group 1 Ford of Rivertown responded

Hello Fancy, thank you; we appreciate your feedback. We're looking forward to your next visit with us!

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