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Group 1 Ford of Rivertown

Columbus, GA

4.8
1,621 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,621 reviews

October 20, 2026

On time and great communication. Video was great. Wish a car wash came with it. Thanks More

by rickyennis22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittley
Oct 22, 2026 -

Group 1 Ford of Rivertown responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 17, 2026

Great service and the wait time was very minimal from start of job to completion More

by Dre911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Oct 18, 2026 -

Group 1 Ford of Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

October 17, 2026

Great experience through the buying process. They had a great deal going on with interest rates. Sales man Daniel was super helpful. More

by Markdiquattro4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 18, 2026 -

Group 1 Ford of Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 17, 2026

Service was excellent and I like how they send detailed reports about my car and they are honest with letting me know if my vehicle needs additional services for it to drive on the road smoothly. More

by Markaysia McMillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, McCain
Oct 18, 2026 -

Group 1 Ford of Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 13, 2026

My experience with Group 1 Ford of Rivertown was excellent from start to finish. The professionals I personally interacted with were extremely courteous, knowledgeable and helpful. Maintenance crews More

by coozy65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney
Oct 14, 2026 -

Group 1 Ford of Rivertown responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rivertown. Please don't hesitate to reach out if there's anything additional we can do for you.

October 13, 2026

Tom is the best advisor ! !!! He explains in detail what's going on with your car and when he's finished explain you will understand tom is a very good person More

by Tae
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick
Oct 14, 2026 -

Group 1 Ford of Rivertown responded

Hello Tae, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rivertown. Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2026

My service person Brian was very helpful and I felt like he was honest and courteous More

by kgray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 12, 2026 -

Group 1 Ford of Rivertown responded

Hi, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2026

Very friendly and easy to work with. Terry is an awesome sales professional and took care of me on his day off! Will surely buy from him again. More

by Jamesemilford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry, James and Wanda
Oct 12, 2026 -

Group 1 Ford of Rivertown responded

Hi, we're happy you found Terry to be so supportive during your experience here at Group 1 Ford of Rivertown. If you have any further questions, please don't hesitate to reach out!

October 09, 2026

From the time I set the appointment with Robbie to dropping my vehicle off to having the work done was nothing short of professional. I very much like the vehicle report card. It gives a great feeling More

by Louca3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie A
Oct 12, 2026 -

Group 1 Ford of Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 08, 2026

Outstanding service. . professional team with an aim to please outlook/attitude. Would highly recommend this dealership More

by jimrosson70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN
Oct 12, 2026 -

Group 1 Ford of Rivertown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rivertown! Thanks again for the recommendation, and have an amazing day!