Group 1 Ford of Rivertown

Very courteous and professional. Lacey is always knowledgeable and prioritizes customer and provides sound recommendations. Lacey is always knowledgeable and prioritizes customer and provides sound recommendations. More

From the time I pulled up, the assistant took care of everything!! Service was done in no time at all. Professional help all the way around. everything!! Service was done in no time at all. Professional help all the way around. More

Really took care of f150 found the problem and fixed it. Kept me informed through the process. I am really pleased Kept me informed through the process. I am really pleased More

Service wasn't great . Service advisor was outstanding very knowledgeable and what she expected ee Service advisor was outstanding very knowledgeable and what she expected ee More

It's always clean and well organized. They provide a very comfortable waiting environment equipped with amenities to make the wait not so tedius. They provide a very comfortable waiting environment equipped with amenities to make the wait not so tedius. More

The people checking the car in and then taking the payment need to explain what maintenance was done. They need to go over upfront exactly what will be done with your car, what is included in the pri payment need to explain what maintenance was done. They need to go over upfront exactly what will be done with your car, what is included in the price, what maintenance your car may need soon, etc. I went over the printout that was given to me and was left on my own to try to decipher everything that was done. Even when I go to grease xxxxxx or any other oil change place they always go over everything that they did and what kind of shape the car is in, etc. The waiting room at Rivertown Ford is very nice and comfortable. More

Service department is always friendly and awesome. Tom McCain is the best!! Thanks for the help and the honesty, it means a lot. Tom McCain is the best!! Thanks for the help and the honesty, it means a lot. More

Great friendly service. I was impressed as this was my first visit. Thank you very much. I was impressed as this was my first visit. Thank you very much. More

All of the work performed in a timely manner was ready on time! I have never been disappointed with the service on my 2025 Bronco. time! I have never been disappointed with the service on my 2025 Bronco. More

The process of scheduling, drop off and performing the work was seamless on this visit. The primary desired tires were not available and had a three day wait time which required me to buy a more expensive work was seamless on this visit. The primary desired tires were not available and had a three day wait time which required me to buy a more expensive tire that was available. More