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Group 1 Ford of Rivertown

Columbus, GA

4.8
1,601 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,601 reviews

September 22, 2026

Service representative Mackenzie is very courteous and professional. She keeps you aware of what is going on with your vehicle. More

by Rickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
Sep 23, 2026 -

Group 1 Ford of Rivertown responded

Hi Rickey, thank you for your kind review; we are happy to pass along your comments to Mackenzie here at Group 1 Ford of Rivertown! Feel free to reach out to us if you need anything. Have a wonderful day.

September 21, 2026

Good overall experience, quick hassle free service and good customer care. Worth coming back again. More

by Gator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 24, 2026 -

Group 1 Ford of Rivertown responded

Hi Gator, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2026

Honestly, I purchased my vehicle from Ford and it was a great experience! I have only had 1 major issue since the purchase but they have always been hands on and got me in and out as soon as they could. La More

by Kyle Wampler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey, Brittany
Sep 24, 2026 -

Group 1 Ford of Rivertown responded

Hi Kyle, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rivertown! Feel free to reach out to us if you need anything. Have a wonderful day.

September 20, 2026

Tom helped me schedule an appointment later on in the day so I wouldn’t have to wait for long because they were super busy. Brian helped me so much when I came in for my oil change and tire rotation. I reall More

by Shemissal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Brian
Sep 23, 2026 -

Group 1 Ford of Rivertown responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rivertown!

September 18, 2026

Absolutely awesome dealership with a stellar service department and the whole sales experience was amazing. More

by grits1057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fisher
Sep 19, 2026 -

Group 1 Ford of Rivertown responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 17, 2026

When they got the car no one knew what was wrong. They diagnosed the problem, repaired it and got it back to me in about 36 hours. Very professional and very reasonably priced More

by rosswmarshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Sep 22, 2026 -

Group 1 Ford of Rivertown responded

Hi, we are so happy to read such a great review about Group 1 Ford of Rivertown! If you have any further questions, please don't hesitate to reach out!

September 15, 2026

Have always had a great experience in both the service and sales departments. The team is always very professional and courteous. More

by scout0875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Sep 18, 2026 -

Group 1 Ford of Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

September 14, 2026

Great experience purchasing my new vehicle! The Ford dealership staff was friendly, helpful, professional, and efficient More

by Tyquariaj03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Assad
Sep 16, 2026 -

Group 1 Ford of Rivertown responded

Hi, we are so happy to read such a great review about Group 1 Ford of Rivertown! If you have any further questions, please don't hesitate to reach out!

September 14, 2026

Daniel my sales agent was very easy to work with. He was not pushy and let me look at several trucks. More

by dennyhenny1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Sep 16, 2026 -

Group 1 Ford of Rivertown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rivertown! If you have any further questions, please don't hesitate to reach out!

September 12, 2026

All of the associates were nice and polite to me. Robbie was the best!! The waiting room and the bathrooms we comfortable and clean More

by Hillconnie3connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie he was very attentive and answered all my questions
Sep 14, 2026 -

Group 1 Ford of Rivertown responded

Hello, we are so happy to read such a great review about Group 1 Ford of Rivertown! Please let us know if there is anything else we can do for you; we are more than happy to help!