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Group 1 Ford of Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,497 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,497 reviews

April 09, 2026

The customer representative was professional the whole time and let me know about updates on my truck including additional services through text message which made it convenient for to easily be in contro More

by Christopher Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
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April 08, 2026

Robbie was very courteous and helpful, The service department did a great job servicing my F250. It was complete in less than 2 hours. More

by pplazas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie A.
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Apr 11, 2026 -

Group 1 Ford of Rivertown responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Rivertown. If you have any further questions, please don't hesitate to reach out!

April 07, 2026

This is one of the best dealerships that I ever dealt with. True professionals, from the door to the door More

by pbtowles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great job
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Apr 07, 2026 -

Group 1 Ford of Rivertown responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 06, 2026

Mr. Robbie Andujar& Ms. Jennifer McVay was absolutely wonderful, they gave us the most caring awesome customer service in our distressed time. Much Appreciated. More

by vernie02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie & Jennifer
Report | Print
Apr 07, 2026 -

Group 1 Ford of Rivertown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rivertown! Feel free to reach out to us if you need anything. Have a wonderful day.

April 01, 2026

Rob took care of me and truck exceptionally well. He got all my fixed of which there were 3. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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Apr 05, 2026 -

Group 1 Ford of Rivertown responded

Hi Nick, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

April 01, 2026

Lacey was great, professional and very informative ! Will definitely be returning! Service was done prom More

by asianagrier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Report | Print
Apr 05, 2026 -

Group 1 Ford of Rivertown responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

April 01, 2026

The service advisor was very helpful and knowledgeable. I think her name was Brittany. Kudos More

by robert.lindquist
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
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Apr 05, 2026 -

Group 1 Ford of Rivertown responded

Hi, thanks for your praise and kind comments about Brittany. We are always more than happy to assist you if anything else comes up. Take care!

March 30, 2026

The service was affordable and great! The staff were very knowledgeable, friendly and helpful. I will be bringing my car back for more repairs in the future. More

by MzPerferfect44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Apr 04, 2026 -

Group 1 Ford of Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 29, 2026

Great customer service and respectful service on top service nice atmosphere will be back for the great service. More

by marcuswoods190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Mar 30, 2026 -

Group 1 Ford of Rivertown responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 28, 2026

Awesome service! ! And it was quick too! My advisory was very nice to me ! Clean environment More

by Mike241179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
Report | Print
Mar 30, 2026 -

Group 1 Ford of Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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