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Group 1 Ford of Rivertown

Columbus, GA

4.8
1,303 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,303 reviews

September 19, 2025

Customer service is outstanding you have a group of great service reps who will go out their way to take care of your car needs. More

by Victorolan69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Dawson
Sep 21, 2025 -

Group 1 Ford of Rivertown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rivertown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2025

Lacey is the best! She underpromised and over delivered! she said my truck would be there for a couple of months due to transmission issues. I had it back in under 30 d More

by Pjbowden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Sep 21, 2025 -

Group 1 Ford of Rivertown responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 19, 2025

Very knowledgeable employees, from Robbie in the service department and the sales team. Great folks to do business with! More

by Nathan.w.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Andujar
Sep 21, 2025 -

Group 1 Ford of Rivertown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rivertown! We hope to see you soon!

September 19, 2025

Drew was so nice and professional and really helped me out today! And he did my repair so quickly! More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
Sep 21, 2025 -

Group 1 Ford of Rivertown responded

Hi, we're happy you found Drew to be so supportive during your experience here at Group 1 Ford of Rivertown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2025

The dealer was great. Drew meant my needs but found others things wrong with the car More

by patricejackson26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
Sep 19, 2025 -

Group 1 Ford of Rivertown responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

September 18, 2025

I dropped my Explorer off at 7:45 as directed for a safety recall on the back-up screen. By 10:30 a. m. It was completed, so I went and picked it up. Every thing seems to be working fine. More

by Lance Hartman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brodie
Sep 20, 2025 -

Group 1 Ford of Rivertown responded

Hi Lance, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 16, 2025

I was very happy with my visit today. As usual the service was professional and the service advisor was polite and answered my questions in a nice and friendly and informative manner. More

by thirdbrown136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Klemen
Sep 19, 2025 -

Group 1 Ford of Rivertown responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 16, 2025

Skye, Wanda, Terry, and Krystal were amazing and very helpful. I will recommend Rivertown Ford to anyone who needs a new car. The process was fast and they were very nice! More

by austinglenard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skye Bardill, Wanda, Krystal, Terry Hancock
Sep 19, 2025 -

Group 1 Ford of Rivertown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rivertown! Please don't hesitate to reach out if there's anything additional we can do for you.

September 16, 2025

Friendly service and great staff. I always enjoy going to this dealership. Thank you for quality service. More

by Wes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 stars
Sep 19, 2025 -

Group 1 Ford of Rivertown responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2025

Re:warranty repairs on Ford Wrangler Sport: I contacted this business, they were upfront and explained what was being done and took care of the issues in a reasonable time. I am currently very satisfied w More

by jbmccain5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie (service dept)
Sep 15, 2025 -

Group 1 Ford of Rivertown responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Rivertown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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