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Group 1 Ford of Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,540 Reviews
Call Dealership (706) 653-7420
View Awards

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,540 reviews

May 07, 2026

Nice workers very courteous. They answered all my questions completed the job on time. Thank you. More

by terri.schade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know there names
Report | Print
May 14, 2026 -

Group 1 Ford of Rivertown responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2026

I only write fir Mr. Tom Ford dealer adviser . He is superb in his professional knowledge ment, extremly kindness, and very well étiquettes. I am with my Adviser for More

by semahulin11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom ,McQueen
Report | Print
May 15, 2026 -

Group 1 Ford of Rivertown responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rivertown! Feel free to reach out to us if you need anything. Have a wonderful day.

May 04, 2026

Rivertown Ford has been great. The service has been excellent, keep up the great work 👍 More

by Crawfordd68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Anduia
Report | Print
May 14, 2026 -

Group 1 Ford of Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

May 02, 2026

Tom, our service advisor was very attentive to our questions about our Ford Explorer. Everything was explained to us and all the questions were answered. More

by paultmerritt
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
May 14, 2026 -

Group 1 Ford of Rivertown responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 01, 2026

Detailed breakdown bumper to bumper. One on one customer service. Quality feedback via text and web services. More

by andrebarker1286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Report | Print
May 14, 2026 -

Group 1 Ford of Rivertown responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 30, 2026

Pleased with service and timely manner. Attendant was courteous and answered all my concerns and questions. More

by jcwhittle43
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
May 14, 2026 -

Group 1 Ford of Rivertown responded

Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

April 30, 2026

Tim McCain was great to work with… service was prompt and everything was explained clearly. More

by bill.thieme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
May 14, 2026 -

Group 1 Ford of Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

April 29, 2026

The sales department is excellent, but the service department is just average, service could have been quicker and my engine could have been left cleaner. More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Report | Print
May 14, 2026 -

Group 1 Ford of Rivertown responded

Thank you for your feedback. We’re glad to hear you had an excellent experience with our sales department, but we’re sorry that your service visit did not fully meet your expectations. At this time, we’re unable to locate your information based on the name provided. We would appreciate the opportunity to learn more about your visit and address your concerns. Please feel free to reach out to us directly so we can look into this further. Donnie Tyler Service Manager  Group 1 Ford of Rivertown  706-641-6835 dtyler@Group1Auto.com

April 29, 2026

Im a return buyer and sales and finance are always great friendly and good out of their way to ensure customer happines More

by mrsinsco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asad lowes, Lane Wallis and jarad
Report | Print
May 14, 2026 -

Group 1 Ford of Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

April 27, 2026

Great service always thorough explains issues if they arise during service inspection and allows you the chance to make a decision. More

by prscroggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Dawson
Report | Print
Apr 28, 2026 -

Group 1 Ford of Rivertown responded

Hello, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

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