Back

Group 1 Ford of Rivertown

Columbus, GA

4.8
1,540 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

Directions

By Type

Showing 1,540 reviews

March 18, 2026

My service representative Lacey was really great, she kept me informed about my vehicle and was very polite. Thank you very much More

by Bigdad11m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey and Travis
Mar 22, 2026 -

Group 1 Ford of Rivertown responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2026

The service department here is top notch! This is based on ease of making an appointment, friendly and courteous staff, pricing, and service provided. Keep up the good work! More

by williamhaskins451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall
Mar 20, 2026 -

Group 1 Ford of Rivertown responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 16, 2026

It was stress free. They were able to provide me with a loaner car while they did lengthy repairs to my car. Mackenzie was a great rep as well More

by tjmills4397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mackenzie
Mar 19, 2026 -

Group 1 Ford of Rivertown responded

Hello, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 12, 2026

Lacey was wonderful to work with yesterday. She went above and beyond making sure that my car was given the best service. She was also so kind and helpful. More

by hayleylanier222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Mar 15, 2026 -

Group 1 Ford of Rivertown responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you

March 12, 2026

Tom was my service advisor and he was very nice and helpful he keep me updated on the progress of my car. More

by joannaw792
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Mar 15, 2026 -

Group 1 Ford of Rivertown responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you

March 12, 2026

Check in was courteous and smooth. And the wait was not long., about a couple of hours which allowed me to do some work online with my phone. More

by Afelliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
Mar 14, 2026 -

Group 1 Ford of Rivertown responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

March 11, 2026

My sale rep Terry was great. He walked me through all the steps making sure I under at every point. The staff at Group 1 Ford of Rivertown are top notch. Thank you for such a More

by Rick N
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Hancock
Mar 14, 2026 -

Group 1 Ford of Rivertown responded

Hello Rick, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rivertown! Please don't hesitate to reach out if there's anything additional we can do for you.

March 11, 2026

Very organized and responsive. Got my purge valve fixed in a quick manner. My car was recalled and they fixed it with no extra charge. Efficient communication. More

by Julia M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Mar 14, 2026 -

Group 1 Ford of Rivertown responded

Hi Julia, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 11, 2026

I am very pleased with my experience at Rivertown. Jordon did a great job with the purchase. I came in from Nashville to buy my F250. I would whole heartedly recommend Rivertown More

by cschmeisser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordon Mitchell
Mar 14, 2026 -

Group 1 Ford of Rivertown responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 11, 2026

I love this dealership. Everyone is so nice,professional, and helpful. Tom assisted me when I received maintenance on my car and he was amazing. More

by Morris.stephanie125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
Mar 14, 2026 -

Group 1 Ford of Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

...
9
...