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Group 1 Ford of South Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.7
2,646 Reviews
Group 1 Ford of South Austin is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Dripping Springs and Buda. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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5000 IH-35 S

Austin, TX

78745

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Showing 2,646 reviews

March 23, 2026

At Maxwell Ford, there is great customer service! My car was ready the same day. Thank you. More

by byrdlet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2026 -

Group 1 Ford of South Austin responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

March 21, 2026

Buyer Beware! I was in process of buying 2025 Ranger Raptor, Eric the sales rep initially stated he could remove the "Gold Warranty" fee of $1995 to lower the pri More

by ATXHolleran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric
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Mar 27, 2026 -

Group 1 Ford of South Austin responded

John- I am not sure what specifically was said on your deal, but after reviewing your file it appears that you wanted thousands more for your trade in than the fair market value it appraised for. I am sorry we could not come to terms on your car deal, but if we can help out or find you another vehicle that may work please let us know. We would be happy to help.   Steve Cargo Used Car Director - Group 1 Ford of South Austin scargo@Group1Auto.com 512 443 5000

March 21, 2026

As usual, the service was thorough, professional, considerate, and timely. I am grateful for Maxwell Ford. More

by ray zachary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
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Mar 24, 2026 -

Group 1 Ford of South Austin responded

Hi Ray, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 21, 2026

We have been customers for ford for years but as of late we have only had terrible experiences. More

by Juliadonovan89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawni
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Mar 25, 2026 -

Group 1 Ford of South Austin responded

I'm sorry for the inconvenience you faced regarding the poor service experience. To assist you further, could you kindly reach out to me? It seems I couldn't locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at asommerville@group1auto.com. Looking forward to hearing from you so we can resolve this issue promptly. Thank you. Andrew Sommerville Service Drive Manager - Group 1 Ford of South Austin asommerville@group1auto.com

March 21, 2026

Well they have a good selection of vehicle from to choose from and some time they might make you a good deal. More

by gsanchez0444
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2026 -

Group 1 Ford of South Austin responded

Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

March 20, 2026

Oil change was very quick and I got to watch a video of the work performed. More

by jwmenefee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2026 -

Group 1 Ford of South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2026

Excellent service & communications. Service rep did great work; timely and courteous; pleasure working with everyone. More

by dpogeary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Schaff
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Mar 22, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 19, 2026

The pick up and delivery back to home is the best. Not having to get out in this cold windy day and dealing with Austin traffic and construction is such a wonderful service Thank you More

by Preck7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2026 -

Group 1 Ford of South Austin responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 19, 2026

I’ve had a pretty great experience every time I go in for service. My service advisor Hermillo always is prompt and communicates well. Very personable. More

by Cmrtovar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hermillo Padilla
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Mar 22, 2026 -

Group 1 Ford of South Austin responded

Hi, thanks for your praise and kind comments about Hermillo. We are always more than happy to assist you if anything else comes up. Take care!

March 17, 2026

Service at this place is amazing. Bought my vehicle here 6 years ago and always have it serviced here. I love the new service where they pick up and drop off your car back to you so c More

by Lynneconley1074
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
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Mar 19, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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