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Group 1 Ford of South Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.7
2,646 Reviews
Group 1 Ford of South Austin is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Dripping Springs and Buda. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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5000 IH-35 S

Austin, TX

78745

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Showing 2,646 reviews

March 03, 2026

Won’t do business with you until you are in the building. Went in several times to look at a vehicle and every time it wasn’t ready. They do not call you unless it’s to their benefit. Typical car salesman ta More

by simons_w24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kenny G, Mathew, and Rudy
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Mar 06, 2026 -

Group 1 Ford of South Austin responded

Hello,   It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at 512-916-2659. Your cooperation will help us resolve this issue promptly.    Thank you.   Djemma Fivel Pre-Owned Sales Manager - Group 1 Ford of South Austin 512-916-2659 dkechichian@group1auto.com www.group1fordofsouthaustin.com

March 02, 2026

Always prompt, great value adds and service. Everyone I’ve interacted with has been great. More

by ortiza.dominic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lafayette
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Mar 09, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2026

Don’t take your Lincoln to this dealer for warranty work. They do not provide the service level expected for a Lincoln More

by Bd99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaff Sheikh
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Mar 05, 2026 -

Group 1 Ford of South Austin responded

We apologize for the extremely disappointing experience you had in service. We understand your frustration with the lack of attention. This is not the level of service we expect our customers to receive. We appreciate you bringing this to our attention and will use this feedback to improve our processes. If you would like to discuss your experience further, please don't hesitate to reach out to me. Andrew Sommerville Service Drive Manager - Group 1 Ford of South Austin asommerville@group1auto.com

March 02, 2026

They do a great job, They have one of the best service department in austin More

by sacombs_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
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Mar 05, 2026 -

Group 1 Ford of South Austin responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2026

Outstanding work done very quickly and thoroughly. No problems or issues. I recommend this dealer without hesitation! More

by David V
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dwayne Walker
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Mar 04, 2026 -

Group 1 Ford of South Austin responded

Hello David, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

February 28, 2026

Dealt with Jackie Wiora never have any issues 10/10 would recommend giving her a call More

by justin.p.newhart97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie wiora
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Mar 04, 2026 -

Group 1 Ford of South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. Feel free to reach out to us if you need anything. Have a wonderful day.

February 28, 2026

Great customer service from Rudy and explanation on vehicle service and perks. We'll be happy to recommend to families and friends. More

by rivera.orlando21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2026 -

Group 1 Ford of South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

February 28, 2026

The lounge was relaxing and the oil change was relatively fast. I would come back. More

by raul4pulido
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2026 -

Group 1 Ford of South Austin responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2026

Lynne was great! She was very helpful and communicative. Would bring my vehicle back to her anytime. More

by elena.e.ing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynne Thurmood
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Mar 02, 2026 -

Group 1 Ford of South Austin responded

Hello, we're happy to hear you had such a positive experience with Lynne! Feel free to reach out to us if you need anything. Have a wonderful day.

February 27, 2026

I had a great experience working with my advisor John Evans. He is professional, honest, and kept me updated throughout the entire process. Everything was explained clearly, and the service was completed More

by silvalin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans
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Mar 01, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff John to be so supportive during your experience here at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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