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Group 1 Ford of South Austin

Austin, TX

4.7
2,566 Reviews
Group 1 Ford of South Austin is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Dripping Springs and Buda. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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5000 IH-35 S

Austin, TX

78745

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Showing 2,566 reviews

October 02, 2025

This was an exceptional experience. It is the 4th vehicle I acquired from the dealership. More

by Larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Howard, Chris Craig, D’Gemma
Oct 05, 2025 -

Group 1 Ford of South Austin responded

Hello Larry, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 02, 2025

The process was very easy and smooth. I went in with m x plan pin and knew which vehicle I wanted More

by rusty.bledsoe1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2025 -

Group 1 Ford of South Austin responded

Hello, your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care!

October 02, 2025

Excellent communication, was very patted I tried out different t types of vehicles . No pressure More

by bwhitaker41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Pohl
Oct 05, 2025 -

Group 1 Ford of South Austin responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 02, 2025

Everyone was very nice and helpful. They stay SO late to make sure we were able to get the vehicle we wanted. They really went above and beyond! More

by Bmhann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Perrin and Richard Miller and the Finace lady
Oct 05, 2025 -

Group 1 Ford of South Austin responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 01, 2025

Dillon at Maxwell Ford Service Department took real goof care of everything as promised. It took a little longer than he originally said it would so my wait was longer than anticipated, but I had plenty to More

by judyinaustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon in Service Department
Oct 04, 2025 -

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dillon here at Group 1 Ford of South Austin! Thank you again, and have a fantastic day!

October 01, 2025

This was the best buying experience I’ve ever had on a car. Maxwell Ford is always my go to. Benjamin Beasley is the most professional sales person I’ve ever dealt with. He takes the time to explain some More

by Lemonsm48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Beasley
Oct 04, 2025 -

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to Benjamin here at Group 1 Ford of South Austin! Thank you again, and have a fantastic day!

September 30, 2025

Very fine service. Efficient. Good communication. Explained issues well. Very redd sr pensive service writers. More

by dan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne and Megan
Oct 04, 2025 -

Group 1 Ford of South Austin responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

September 29, 2025

It sucks. You don’t honor your words tell me the first oil change is complementary, but you charge me More

by kennethnolan1558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2025 -

Group 1 Ford of South Austin responded

Thank you for sharing your feedback. We are very sorry for the misunderstanding regarding your first oil change and the charge you received. We would like to review this situation to ensure it is handled properly. Your comments have been shared with our management team for follow up. Please feel free to reach out to us to further discuss as well. We truly value your business and thank you. Group 1 Ford of South Austin - 737-358-2051

September 28, 2025

I like the way you helped me with my truck is an old model and some parts hard to get More

by Mardual1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lafayette was great
Oct 02, 2025 -

Group 1 Ford of South Austin responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 27, 2025

I went in today with a $10 oil change coupon. Dustin said to me that they need to stop sending these coupons because they’re not making money in a no nice tone. I could said something back to him More

by Pf6803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin
Oct 02, 2025 -

Group 1 Ford of South Austin responded

Can you please contact me so I can learn more about your experience, I cannot find your name in our database with the name provided here. I would like to address this with Dustin and I look forward to hearing from you. Andrew Sommerville Service Drive Manager asommerville@group1auto.com

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