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Group 1 Ford of South Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.7
2,631 Reviews
Group 1 Ford of South Austin is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Dripping Springs and Buda. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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5000 IH-35 S

Austin, TX

78745

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Showing 2,631 reviews

July 21, 2025

Excellent service provided, good communication, easy to schedule. Overall the service team exceeds expectations at a good value. More

by kyleklinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie was amazing and made this visit headache free.
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Jul 22, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 19, 2025

Shaff did a fantastic job! I was provided with world class customer service, and I had no complaints! More

by Tyleralarid2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaff
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Jul 21, 2025 -

Group 1 Ford of South Austin responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Maxwell Ford. If you have any further questions, please don't hesitate to reach out!

July 19, 2025

My advisor Shaff was excellent. This was was a scheduled maintenance and he knew I had another appointment after the visit that day. He made sure the job was done and got me back on More

by tjaeckle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff Sheikh
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Jul 21, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2025

I will only use Maxwell Ford for any repairs on My Truck. Jackie is great More

by anewhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
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Jul 21, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

July 19, 2025

Shaff is great, always friendly and helpful. Goes above and beyond, making sure the experience is positive. More

by rodriguezem214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaff
Report | Print
Jul 21, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2025

Very professional. Courteous, rapid response, to the point and efficient. Large and clean waiting area More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Refugio Luna
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Jul 21, 2025 -

Group 1 Ford of South Austin responded

Hello Jack, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2025

My service writer John is amazing. He takes care of the United Rentals team always. His customer service is the very best. More

by Chevy 2500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, service writer
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Jul 21, 2025 -

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Until the next time we meet, take care!

July 18, 2025

Came in for an oil change without an appointment, they took care of me as quick as they could. They also help me with a quote for a part I might need. Very knowledgeable and very friendly staff. More

by QUESTIONTHEORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
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Jul 19, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2025

My experience was quick and easy. Knowledgeable and caring. Took care of me the entire time. More

by luke.dahlberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2025 -

Group 1 Ford of South Austin responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2025

Nico did a great job getting my service completed as promised. He went out of his way to ensure my recall work was completed. More

by Bsquare1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Romano
Report | Print
Jul 19, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy you found Nico to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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