Group 1 Ford of South Austin

We had a fantastic experience at the dealership! Eric Belmont was our sales representative, and he was absolutely amazing. He had a great sense of humor that made the entire process enjoyable, and h Eric Belmont was our sales representative, and he was absolutely amazing. He had a great sense of humor that made the entire process enjoyable, and he truly went to bat for us to make sure we got the best deal possible. We felt like he was genuinely on our side the whole way through. On the finance side, Fernando D. made everything smooth and stress-free. He walked us through all the paperwork clearly and efficiently, and the process couldn’t have been easier. Both Eric and Fernando were professional, personable, and went above and beyond. Highly recommend working with them! More

They do the best job they can with the man power and options they have. options they have. More

Pretty easy to work with, Josh was a tremendous help. Love my new car very much Love my new car very much More

Set up was easy work performed timely shuttle service was awesome. Lynne was thorough and extremely informative. 5 stars all the way. awesome. Lynne was thorough and extremely informative. 5 stars all the way. More

Servicing took my appointment at the last minute towards the end of the day. They took care of my vehicle quickly, and they were very nice about it. Professional staff. I would definitely recommend. the end of the day. They took care of my vehicle quickly, and they were very nice about it. Professional staff. I would definitely recommend. More

The dealership is supposed to know the customer. Quote came out really high and I needed to press for them to recheck my Fordpass and my contract. It was Almost a 300 difference. Way too much Quote came out really high and I needed to press for them to recheck my Fordpass and my contract. It was Almost a 300 difference. Way too much More

Maxwell Ford sold me a car they didn't have the title to. I paid cash 133 days ago, and they have not provided me with permanent plates yet. Last time I heard from them, they said they would have to apply fo I paid cash 133 days ago, and they have not provided me with permanent plates yet. Last time I heard from them, they said they would have to apply for a bonded title (not clean!) because they didn't actually have the title for the car they sold me. That was almost 2 months ago, and I don't even have that yet. Do not buy a used car from this dealership unless they can show you the title in hand! More

Maxwell Ford always does an excellent job of isolating the situation and giving you options and prices for the repair. the situation and giving you options and prices for the repair. More

This was my first time visiting Maxwell Ford with our new-used truck. They did a very thorough job inspecting it and sent me a video pointing out what work needs to be done & where. They changed the oil new-used truck. They did a very thorough job inspecting it and sent me a video pointing out what work needs to be done & where. They changed the oil & filter for me and gave an itemized list of all the work that needs to be done, and in order of importance.i will definitely bring our truck back there to have the rest of the service they recommended be done. More

Megan was excellent. Service was quick and easy. I brought my car in for a flat tire, and they fixed it within a few hours. Service was quick and easy. I brought my car in for a flat tire, and they fixed it within a few hours. More