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Group 1 Ford of South Austin
Austin, TX
2,632 Reviews
Group 1 Ford of South Austin is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Dripping Springs and Buda. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,632 reviews
June 22, 2025
Good dealership. Service is normally consistent. Wish they were not commissioned based because at times they add service items without my knowledge. Service is normally consistent. Wish they were not commissioned based because at times they add service items without my knowledge. More
by Dfergusonatx
Employees Worked With
June 21, 2025
Kyle was extremely helpful in the process of getting our 2019 Ford edge repaired! He kept me updated on all aspects of the job. 2019 Ford edge repaired! He kept me updated on all aspects of the job. More
by swjwc_1982
Employees Worked With
Kyle was my service contact . He was extremely helpful, keeping me up-to-date on the repair of my vehicle. I give him five stars.
June 21, 2025
I live 5 miles from Ford in Badtrop and will travel 25 miles to this Ford in Austin always excellent experience with guys that work here . Especially Jonathan my tech who has helped me several times. Ver miles to this Ford in Austin always excellent experience with guys that work here . Especially Jonathan my tech who has helped me several times. Very experienced and knowledgeable. More
by Diana
June 19, 2025
I was amazed when I drove up to the dealership and saw the volume of vehicles, it was incredible! I had already worked with a salesman but when I got out of my truck, there were a few super nice salesmen the volume of vehicles, it was incredible! I had already worked with a salesman but when I got out of my truck, there were a few super nice salesmen quick to offer help, they directed me to the salesman I was dealing with. This was an all around great experience, Jose Ochoa was a great salesman and just a great guy to deal with. More
by bryantr69
Employees Worked With
June 18, 2025
Valet service appreciated Zishan easy to deal with-will continue with this dealership thank you continue with this dealership thank you More
by Gmsedwards
June 17, 2025
Tried to oversell, didn't rotate my tires. Tried to charge me for oil change even though I have the maintenance plan. The bed liner installed by them doesn't fit correctly, was told there w Tried to charge me for oil change even though I have the maintenance plan. The bed liner installed by them doesn't fit correctly, was told there was nothing they could do. The door guards installed by them have never fit correctly, was told there was nothing they could do. I have bought two cars from this dealer and will likely not be back. More
by kkading50
Employees Worked With
June 16, 2025
Excellent service agent who got the vehicle checked in quickly and went back through whole service history to help me make sure the right service options were chosen. Service was fast and check out was qu quickly and went back through whole service history to help me make sure the right service options were chosen. Service was fast and check out was quick and easy. Great job! More
by Ian
Employees Worked With
Jonathan Munoz
June 16, 2025
Milo was the person who helped me. He was prompt and very professional. He gave me an estimated time and service was quicker than expected! Thanks for your help, Milo. He was prompt and very professional. He gave me an estimated time and service was quicker than expected! Thanks for your help, Milo. More
by marc.martinez8
Employees Worked With
Milo (didn’t get his last name)
