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Group 1 Ford of South Austin

Austin, TX

4.7
2,579 Reviews
Group 1 Ford of South Austin is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Dripping Springs and Buda. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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5000 IH-35 S

Austin, TX

78745

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Showing 2,579 reviews

May 20, 2025

Jackie and team were extremely helpful through the whole process even when there were some bumps in the road. More

by jpayne0577
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
May 23, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found Jackie to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 19, 2025

My service rep was attentive and got me in and out. She didn't push any service not needed on me and was courteous. Clean drop off area and waiting area is very relaxing. More

by txgabe
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Lynn
May 22, 2025 -

Group 1 Ford of South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Maxwell Ford!

May 19, 2025

The service writer was excellent and met all my needs for service. She also advise me of my future service on my other vehicle More

by Rmyer
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
megan
May 22, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 18, 2025

Lynn was great! !!! She checked everything, explained what absolutely needed to be fixed. Got me a price and done on time!!! More

by mymor1994
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg was the greatest boss ever!!!!
May 23, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

May 17, 2025

Excellent service by Jackie and the techs, in quickly diagnosing and fixing the issue with my truck More

by dinos7m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Group 1 Ford of South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 17, 2025

Great service as soon as i got there Megan Christensen helped me and answered all my questions. Also helped me get in a rental so i wouldn't be there all day. I would totally recommend Maxwell Ford. More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Christensen
May 20, 2025 -

Group 1 Ford of South Austin responded

Hi Oscar, we're happy to hear you had such a positive experience with Megan! Thanks for the recommendation, and have an amazing day!

May 17, 2025

The customer service was outstanding. I was in & out in under an hour. Clean waiting room with coffee. More

by Rmssfatx1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 17, 2025

Zach helped me and he delivered what he said! Awesome service from him and the technician! More

by simonetexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach with the mohawk
May 20, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with Zach! Feel free to reach out to us if you need anything. Have a wonderful day.

May 16, 2025

Oil change was quick and John Evan’s was easy to work with! Everything went smooth More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evan’s
May 19, 2025 -

Group 1 Ford of South Austin responded

Hi Jose, thanks for your praise and kind comments about John. Please don't hesitate to reach out if there's anything additional we can do for you.

May 16, 2025

Customer service was amazing! !! Went in originally to have my lincoln worked on and ended up trading it in. Got the car i wanted and ideal deal for it. They really talk and try an More

by Marhope13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serena sales rep, and Diego helped with the signing and finance part.
May 19, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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