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Group 1 Ford of South Austin

Austin, TX

4.7
2,579 Reviews
Group 1 Ford of South Austin is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Dripping Springs and Buda. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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5000 IH-35 S

Austin, TX

78745

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Showing 2,579 reviews

May 16, 2025

Excellent support by Lynne. I am always happy with the superior customer service at Maxwell Ford More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy you found Lynne to be so supportive during your experience here at Maxwell Ford. We do hope we can be of assistance in the future. Take care!

May 16, 2025

Always a great experience at maxwell ford. Jackie is always taking care of my vehicles in a timely manner. Anyone I send to Maxwell for service, I tell them to see Jackie More

by zamora70ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy you found Jackie to be so supportive during your experience here at Maxwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

May 16, 2025

Jackie and her technician were presented with a parasitic battery drain on my Lincoln Aviator. They relentlessly pursued a solution to this stubborn and extremely frustrating problem. After testing every ele More

by momgoff52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
May 18, 2025 -

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass your comments to Jackie here at Maxwell Ford! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 15, 2025

Megan was super sweet and very helpful 10/10 service would recommended going back to her More

by katieelisewilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan
May 18, 2025 -

Group 1 Ford of South Austin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2025

they were friendly they were willing to listen to our concerns answered all the questions and willing to work with our budget More

by llopez4928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Group 1 Ford of South Austin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2025

Was a great purchase experience from start to finish. So happy with my new Maverick! More

by csj78748
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Group 1 Ford of South Austin responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 14, 2025

Megan is a great advisor to work with and very professional! She is very attentive and listens to the customers needs. More

by ndeleon6691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
May 17, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

May 14, 2025

Love the service! Fast and attentive, made us feel right at home! I will certainly drive the extra mile for this service. More

by atrevinodesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 14, 2025

Fixed software issue in timely manner, estimated verbally provided didn’t mention shop fees or taxes. More

by twdeboise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Group 1 Ford of South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 13, 2025

Johnathan was extremely helpful and kind as soon as I drove in. He knows customer service and was communicative the entire time. More

by joelestefan91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan Muñoz
May 16, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with Johnathan! Feel free to reach out to us if you need anything. Have a wonderful day.

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