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Group 1 Ford of Southwest Houston

Houston, TX

Overview
Reviews
4.6
599 Reviews
Call Dealership (281) 588-5000

6445 Southwest Freeway

Houston, TX

77074

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Showing 599 reviews

March 09, 2026

The service person who helped me was great , I had problems with transportation and he was so helpful and he helped with getting the service I needed at a price I could afford. When I need service a More

by lillwilldavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Four
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Mar 09, 2026 -

Group 1 Ford of Southwest Houston responded

Thank you for your visit. Please contact us if there's anything we can do to make your next visit a 5-star experience for you!  Tim Harless General Manager tharless@group1auto.com

March 05, 2026

Great service, friendly staff, very clean waiting room with great coffee. Service was finished earlier than expected. More

by mics3030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staff was awesome.
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Mar 07, 2026 -

Group 1 Ford of Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 05, 2026

Horrible customer service. Assistant service manager Zachery Stein barely communicated with me about my car. I had to call to get updates. Plus, I am still waiting on an allege More

by jmv1922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachery Stein
Report | Print
March 04, 2026

Always a pleasure to take my car at this location. Service is always great. Irvin always helps with everything we need. More

by linares.josselin13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irvin
Report | Print
Mar 06, 2026 -

Group 1 Ford of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 03, 2026

David is awesome, very professional and informative, knowledgeable and efficient, service done on time and easy to deal with, More

by Kle2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Report | Print
Mar 06, 2026 -

Group 1 Ford of Southwest Houston responded

Hello, we're happy you found David to be so supportive during your experience here at Group 1 Ford of Southwest Houston. We do hope we can be of assistance in the future. Take care!

February 25, 2026

I love David Nguyen work and his service there. He provide the best customer support and top notch service. We go to that dealership because of David is there More

by Tien Le
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Report | Print
Feb 28, 2026 -

Group 1 Ford of Southwest Houston responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

February 24, 2026

Pleasant, friendly, professional personnel who keep you informed as to what is happening with your vehicle. More

by philip.hogue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron, David
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Feb 27, 2026 -

Group 1 Ford of Southwest Houston responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 23, 2026

The communication was great. The System works good and the menu - Ized. Format with definitions was easy to pick from. More

by Todd.treadway
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach and Travis
Report | Print
Feb 27, 2026 -

Group 1 Ford of Southwest Houston responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 22, 2026

Great waiting areas for catching up on emails, texts, browsing new cars, and people watching. Or get a ride to work or home. Service is low pressure and affordable. More

by valm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Report | Print
Feb 24, 2026 -

Group 1 Ford of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2026

Irvin always is very professional ans helpful with all the services we need for the car. I would definitely recommend this location. More

by littlebit13.jl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irvin
Report | Print
Feb 22, 2026 -

Group 1 Ford of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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