Group 1 Ford of Southwest Houston

Great service and very helpful just need a little more attention between the service department and sales department to make it an overall great experience. attention between the service department and sales department to make it an overall great experience. More

My new Mustang Mach-E was delivered with a 6% charge and I was told to return for a free full charge at another time. I did. Their chargers are verrrry slow. It would take 6 hours to fill. Not happy with th I was told to return for a free full charge at another time. I did. Their chargers are verrrry slow. It would take 6 hours to fill. Not happy with the sloppy delivery and follow up or LACK thereof! More

Great work fast performance great customer service at service department nice place the waiting area great communication service department nice place the waiting area great communication More

Had a great experience with Brian. Other inspections done, explained and replaced certain items. Very satisfied. Other inspections done, explained and replaced certain items. Very satisfied. More

I recently brought my Ford Explorer for maintenance. The service advisor, David Nguyen, was fantastic, friendly, and kept me informed every step of the way. The work was completed in less time than I ex The service advisor, David Nguyen, was fantastic, friendly, and kept me informed every step of the way. The work was completed in less time than I expected and my vehicle is running perfectly. More

These guys know what they're doing. .. very professional in their work and very knowledgeable. .. very professional in their work and very knowledgeable. More

Had a great experience with Laura while looking for a vehicle. She was a great help and I will definitely recommend her to anyone else I meet that is shopping for a vehicle. vehicle. She was a great help and I will definitely recommend her to anyone else I meet that is shopping for a vehicle. More

excellent customer care - David Nyugen works 24 /7 and is honest and reliable. we're fortunate to have him. Ford owner honest and reliable. we're fortunate to have him. Ford owner More

Great service and knowledgeable staff. Helped get several issues fixed on my car in a timely manner. Helped get several issues fixed on my car in a timely manner. More

Brian was an amazing help! Would recommend him specifically for any of your needs. Helped me with 6 different recalls on my car in a timely fashion and kept me updated the enti Would recommend him specifically for any of your needs. Helped me with 6 different recalls on my car in a timely fashion and kept me updated the entire time. More