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Group 1 Ford of Southwest Houston

Houston, TX

Overview
Reviews
4.7
593 Reviews
Call Dealership (281) 588-5000

6445 Southwest Freeway

Houston, TX

77074

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Showing 593 reviews

February 24, 2026

Pleasant, friendly, professional personnel who keep you informed as to what is happening with your vehicle. More

by philip.hogue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron, David
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February 23, 2026

The communication was great. The System works good and the menu - Ized. Format with definitions was easy to pick from. More

by Todd.treadway
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach and Travis
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February 22, 2026

Great waiting areas for catching up on emails, texts, browsing new cars, and people watching. Or get a ride to work or home. Service is low pressure and affordable. More

by valm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
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Feb 24, 2026 -

Group 1 Ford of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2026

Irvin always is very professional ans helpful with all the services we need for the car. I would definitely recommend this location. More

by littlebit13.jl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irvin
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Feb 22, 2026 -

Group 1 Ford of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

February 20, 2026

They always doing really good service I am very grateful Thank you Irvin Gonzalez And to the whole team More

by J argueta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irvin Gonzalez
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Feb 21, 2026 -

Group 1 Ford of Southwest Houston responded

Hello, thank you for your kind review; we are happy to pass along your comments to Irvin and the team here at Group 1 Ford of Southwest Houston! We hope you have a great day!

February 18, 2026

David Nguyen and his service team were great as always! ! Prompt, friendly, and attentive to detail. Will definitely return to Group 1 Ford of Southwest Houston for my next service. More

by Nikki W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Report | Print
Feb 21, 2026 -

Group 1 Ford of Southwest Houston responded

Hi Nikki, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2026

The employees were very nice. Service was done quickly. Everyone was very helpful. I will return if need be. More

by kelvinm82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Feb 19, 2026 -

Group 1 Ford of Southwest Houston responded

Hi, thank you so much for the positive review. Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2026

Fast service, very professional staff, and good communication to the customer and great experiences getting car serviced. More

by Brandonpollrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Feb 19, 2026 -

Group 1 Ford of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 17, 2026

I adore promptness and the dealership delivered. They had someone there exactly at the time I drove up and completed my service on time. More

by just2butch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Feb 19, 2026 -

Group 1 Ford of Southwest Houston responded

Hi, thank you so much for your positive comments about Group 1 Ford of Southwest Houston! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 13, 2026

I like bringing my car to this dealership. Everyone super awesome. Will bring back for sure More

by bmangel13
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Feb 14, 2026 -

Group 1 Ford of Southwest Houston responded

Hi, we are so happy to read such a great review about Group 1 Ford of Southwest Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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