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Group 1 Ford of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.7
698 Reviews
Call Dealership (281) 588-5000
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6445 Southwest Freeway

Houston, TX

77074

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Showing 698 reviews

October 31, 2026

Zach was able to help with my service issue immediately and was able to get my repair started the same day. He was great to work with and made the process very smooth. Even though this dealership is 35 min More

by samoolla123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Stien
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October 30, 2026

The staff is very friendly and knowledgeable. David Nguyen always makes sure that I am fully informed regarding the needs, pricing, and status of my vehicle. More

by jvpeugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
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October 27, 2026

need to improve the coordination of scheduled appts and valet pick up service which are not consisyent More

by mcjones5209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Novoa
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Oct 28, 2026 -

Group 1 Ford of Southwest Houston responded

Thank you for your feedback. We understand your frustration regarding the coordination of scheduled appointments and valet pick-up service. We are committed to improving our processes to ensure a more consistent experience for our customers. Your insights are invaluable as we strive for professionalism and teamwork in our service delivery.

October 21, 2026

The service department always delivers superior service. They go above and beyond in everything - even locating a cellphone that I left in the shuttle car. Irvin is a great service advisor, and Anthony do More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irvin, Anthony
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Oct 21, 2026 -

Group 1 Ford of Southwest Houston responded

Hi Jim, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

October 20, 2026

Great service and very friendly staff they always do excellent job on service will always recommend to all . More

by Ahmed Masood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IRVIN GONZALEZ
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Oct 21, 2026 -

Group 1 Ford of Southwest Houston responded

Hello Ahmed, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

October 20, 2026

My name is Angel and I recently took my daughter’s Ford F150 to be fixed from the Motor. I looked up the nearest dealership and found Group 1 Ford SW. I gave it a shot and called, spoke to A Service Repres More

by Angelmerino35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makayla
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Oct 21, 2026 -

Group 1 Ford of Southwest Houston responded

Hello, we're happy you found Makayla to be so supportive during your experience here at Group 1 Ford of Southwest Houston. We are always more than happy to assist you if anything else comes up. Take care!

October 17, 2026

Awesome atmosphere and thanks to Makayla I was able to service my truck and she is nice and guided me through the servicing of my truck. More

by Santiago Antunez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makayla Howard
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October 14, 2026

Always good service. Good communication from service technician. Prices are reasonable. Work is always done right the first time. More

by jshul1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Novoa
Print
Oct 16, 2026 -

Group 1 Ford of Southwest Houston responded

Hello, thank you for taking the time to leave us feedback about your experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.

October 13, 2026

Great experience, Great sales team and great management. All made an effort to provide great service More

by Eddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Dexter
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Oct 14, 2026 -

Group 1 Ford of Southwest Houston responded

Hi Eddy, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Southwest Houston! Feel free to reach out to us if you need anything. Have a wonderful day.

October 03, 2026

Good service and i will recommend the dealership for everyone in Houston TX I will be back. More

by Hector Medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
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Oct 04, 2026 -

Group 1 Ford of Southwest Houston responded

Hello Hector, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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