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Group 1 Ford of Southwest Houston

Houston, TX

4.7
579 Reviews

6445 Southwest Freeway

Houston, TX

77074

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Showing 579 reviews

July 12, 2025

Rep was very professional and the service was excellent. Done in a timely manner and explained in detail More

by cmccoy01us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Quick
Jul 15, 2025 -

Group 1 Ford of Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2025

I am more than satisfied, I am greatfull for my service center at STERLING MCALL Ford. My family has favored STERLING MCALL Toyota since 2012. I chose STERLING MCALL Ford because of STERLING MCALL Toyota More

by bellhuge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irvin Gonzalez
Jul 15, 2025 -

Group 1 Ford of Southwest Houston responded

Hello, thank you for your kind review; we are happy to pass along your comments to  Irvin Gonzalez here at Sterling McCall Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jul 15, 2025 -

bellhuge responded

I appreciate it. Thank you for your response 👍

July 11, 2025

David took good care of me and my truck problem. Good and timely communication. Kept me informed and ready when he said. Been having trucks serviced here sence 2016 More

by gregly3129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jul 13, 2025 -

Group 1 Ford of Southwest Houston responded

Hello, we're happy you found our staff David to be so supportive during your experience here at Sterling McCall Ford. We are always more than happy to assist you if anything else comes up. Take care!

July 03, 2025

Service was nice ! He tried to make sure I was satisfied but I’m not ! Because my car is not right still I’m not happy with the mechanic part of this visit ! But has re More

by Mary Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
Jul 03, 2025 -

Group 1 Ford of Southwest Houston responded

Miss Thomas,   I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me by Email at DanielRivera@SterlingMccallford.com. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience.      Daniel Rivera Service Director

July 01, 2025

Outstanding customer service. Very professional I would highly recommend Sterling Ford for my next purchase More

by Rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lalo and Giane
Jul 02, 2025 -

Group 1 Ford of Southwest Houston responded

Hi Rick, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 26, 2025

Laura Solís was so attentive and worked hard to get me approved! Definitely recommend her! More

by Carlos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Solís
Jun 28, 2025 -

Group 1 Ford of Southwest Houston responded

Hello Carlos, we're happy you found Laura to be so supportive during your experience here at Sterling McCall Ford. Thanks for the recommendation, and have an amazing day!

June 25, 2025

Gave us a more than fair trade in price as 2 other places offered insulting price. More

by Philip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan,David
Jun 26, 2025 -

Group 1 Ford of Southwest Houston responded

Hi Philip, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 20, 2025

I am so grateful the service center was able to work me in unexpectedly. They were so kind and helpful, getting me in right away with smiles and courtesy. The service I needed was quick and they communica More

by Baublemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Wright, Erick
Jun 23, 2025 -

Group 1 Ford of Southwest Houston responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 19, 2025

Andrew was my sales representative, he was great 10/10 would recommend. Frank was my finance advisor. And both of them were fantastic More

by Camargo_billy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, Frank
Jun 21, 2025 -

Group 1 Ford of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! Thank you, and have a fantastic day!

June 18, 2025

Came for an oil change. Was greeted quickly. I didn't have to wait long. Would definitely recommend Sterling McCall Ford. More

by jma313131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Cantu
Jun 19, 2025 -

Group 1 Ford of Southwest Houston responded

Hi, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

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