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Group 1 Ford of Southwest Houston

Houston, TX

4.6
570 Reviews

6445 Southwest Freeway

Houston, TX

77074

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Showing 570 reviews

December 29, 2025

Very good service at an affordable price! I would recommend to anyone needing a service. More

by Reyeslares64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Stein
Dec 30, 2025 -

Group 1 Ford of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 25, 2025

They were extremely helpful with my recall! Brian made sure to keep me updated while they worked on my car. He also let me know that I had more than one recall, which they were able to fix quic More

by aareona noonan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Dec 25, 2025 -

Group 1 Ford of Southwest Houston responded

Hello Aareona, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

December 25, 2025

Went in very excited to purchase new vehicle. Internet posted on price, I received another much higher when they presented paperwork. Sales team is very quick to throw things in your face and hav More

by kbsebbeler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis, sales manger dint remember his name
Dec 27, 2025 -

Group 1 Ford of Southwest Houston responded

Hi kbsebbeler, Thank you for sharing your feedback with us! We're sorry to hear that we didn't meet your expectations. Your input is valuable, and it will help us to provide a better experience for customers in the future. Rest assured, we're looking into your concerns and will make the necessary corrections immediately. We appreciate you allowing us to earn your business and we would like an opportunity in the future to show you are improvements made from your feedback and regain your business. Tim Harless General Manager - Group 1 Ford of Southwest Houston tharless@Group1Auto.com

December 24, 2025

Irwin is great. Been taking care of my trucks since 2015 As long as he works here you will have my business More

by Lwschultz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irwin
December 24, 2025

William is a fantastic sales rep. Worked me a very fair deal on a used truck. Got me a lower payment than expected and made everything easy. More

by kyle.romaguera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William
Dec 25, 2025 -

Group 1 Ford of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to William here at Group 1 Ford of Southwest Houston! We do hope we can be of assistance in the future. Take care!

December 18, 2025

This dealership is very clean and advisors are helpful. , the mechanic done a great job on my truck. Overall good. More

by timtrinh15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Dec 21, 2025 -

Group 1 Ford of Southwest Houston responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 17, 2025

I had a great experience going to Group 1 Ford of Southwest Houston! I got my new car with their help! More

by Olga Ruiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Jeremías Rodriguez
Dec 21, 2025 -

Group 1 Ford of Southwest Houston responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 13, 2025

Great service as always. David, my service manager was fantastic as usual, delivering top notch customer service and answering every question. I love the video inspection. Th More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nguyen. David
Dec 20, 2025 -

Group 1 Ford of Southwest Houston responded

Hello, we're happy you found David to be so supportive during your experience here at Group 1 Ford of Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2025

All the personnel that I met and dealt with were professional and helpful. thx. G More

by GSD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome’s Rodriguez; David Bun; Frank in finance
Dec 20, 2025 -

Group 1 Ford of Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2025

This dealership has friendly staff and it is such an easy going experience and the professionalism is excellent More

by kevinrcruz60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bun, Frank Galan
Dec 19, 2025 -

Group 1 Ford of Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

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