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Group 1 Ford of Southwest Houston

Houston, TX

4.7
679 Reviews

6445 Southwest Freeway

Houston, TX

77074

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Showing 679 reviews

August 25, 2026

I called a couple hours before I headed across own to confirm that the car I was interested in was available. I was told yes on the phone but when I arrived I was told it was already sold the day before. More

by Racer_grrl
Recommend Dealer
No
Employees Worked With
Frank
Aug 30, 2026 -

Group 1 Ford of Southwest Houston responded

We apologize for the frustration and inconvenience. You took the time to call ahead and confirm the vehicle was available before making the drive, and we should have provided accurate, up-to-date information. We are reviewing this with our team to improve how vehicle availability is verified and communicated. Thank you for bringing this to our attention. Sebastian Olszewski General Manager 713-289-1212 solszewski@group1auto.com

August 19, 2026

The service rep makes sure my issues are resolved in a timely manner- no nonsense More

by A B S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Aug 27, 2026 -

Group 1 Ford of Southwest Houston responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2026

Great service, very professional clean place and very helpful and they take the time to explained the process. More

by dor_nel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
Aug 24, 2026 -

Group 1 Ford of Southwest Houston responded

Hello, we are so happy to read such a great review about Group 1 Ford of Southwest Houston! Please let us know if there is anything else we can do for you; we are more than happy to help!

Aug 24, 2026 -

dor_nel responded

Irving who was working at the service desk was very professional and polite and explain well all the process that it was going to be done in my son in law truck Alan Campos Ford f150. I was very pleased with grup 1 Ford dealership with the service my son in law and I Nelson beltran recommend it.

August 13, 2026

Good convenient location. Clean and efficient. With timely repair services to the client as should be expected. More

by Martya1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicr
Aug 13, 2026 -

Group 1 Ford of Southwest Houston responded

Hi Martya1122, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 11, 2026

Mary Hill provided top-notch support every step of the way. She was quick to respond, genuinely helpful, and made the whole process completely stress-free. Her positive attitude and quick resolution made More

by Miguel Soto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Hill
Aug 12, 2026 -

Group 1 Ford of Southwest Houston responded

Hi Miguel, we're happy you found Mary to be so supportive during your experience here at Group 1 Ford of Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2026

Came in to get a bolt taken out of my tire and have the tire patched up. Reece met me outside as soon as I pulled up and even though it was very busy for a Saturday they got me in and out in about two hour More

by mwbrooks12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reece Waller
Aug 12, 2026 -

Group 1 Ford of Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2026

Service advisor was very respectful and professional. Very detailed on my service and whats needed for my vehicle. More

by VeasnaTep
Recommend Dealer
Yes
Employees Worked With
Reece from Service
Aug 12, 2026 -

Group 1 Ford of Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2026

Great sales team and very fair price for trades. Very friendly staff and speedy service More

by Psong05588
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fernando
Aug 02, 2026 -

Group 1 Ford of Southwest Houston responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

July 30, 2026

Wow! Erick was an incredible service advisor. I can’t believe how helpful he was. Walked me through ever part of the process and helped me with every ques More

by reecewphoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick, Zach, Reece, Courtney, David, Daniel, Antonio, Irvin
Aug 01, 2026 -

Group 1 Ford of Southwest Houston responded

Hello, thank you for your kind review; we are happy to pass along your comments to Erick and the team here at Group 1 Ford of Southwest Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 28, 2026

Siempre llevo mi carro para mantenimiento de aceite me encanta este dillard el personal muy amable hoy me atendió Reece Waller muy amable Muchas gracias!😊 More

by Maria Alberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reece Waller
Jul 30, 2026 -

Group 1 Ford of Southwest Houston responded

Hola, María: nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo. Si tienes alguna otra pregunta, ¡no dudes en contactarnos!

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