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Group 1 Ford of Southwest Houston

Houston, TX

4.7
593 Reviews

6445 Southwest Freeway

Houston, TX

77074

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Showing 593 reviews

January 19, 2026

It hasn’t been a year yet since I’ve purchased my vehicle and the amount of support I’ve received from the staff especially Brian Frank he’s the most caring and professional individual I’ve ever dealt with a More

by Constance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Frank
Jan 20, 2026 -

Group 1 Ford of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 15, 2026

Great service, always. Schedule is flexible because we have plan changed, they still adjusted it for next day. More

by ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Jan 16, 2026 -

Group 1 Ford of Southwest Houston responded

Hi Ken, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 11, 2026

Brian helped me to get. my 2012 Ford Escape fixed so that I feel safe. I WILL DEFINEATELY RETURN FOR FUTURE SERVICE. More

by dondettmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Frank
Jan 12, 2026 -

Group 1 Ford of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

January 10, 2026

Great people. Excellent customer service. Helpful, warm, and friendly. Service advisor and service department want to solve issues rather than upsell. More

by lanetodd6064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen, Anthony the valet driver.
Jan 11, 2026 -

Group 1 Ford of Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

January 07, 2026

David service advisor explained everything in detail, and help me understand my truck issues, thank you David More

by Alberto Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jan 08, 2026 -

Group 1 Ford of Southwest Houston responded

Hello Alberto, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 07, 2026

So far has been really good. Everyone is very helpful, friendly and kind. I recommend. More

by Lisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elvis Davila
Jan 08, 2026 -

Group 1 Ford of Southwest Houston responded

Hello Lisa, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 05, 2026

I’d buy another vehicle there. They want to make a deal. Be strait forward so that they can help you as much as possible More

by p.guillen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary seems like she’s worked there a long time
Jan 07, 2026 -

Group 1 Ford of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2026

Our service agent Erick G is the best! We request him every time we go to the dealership More

by T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick
Jan 05, 2026 -

Group 1 Ford of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

January 03, 2026

David was great! ! Very informative & a pleasure to talk with. I never feel pressure to do the additional recommendations. More

by moses_isle00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Service Advisor
Jan 05, 2026 -

Group 1 Ford of Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 03, 2026

It was a great experience, definitely recommend this dealership too anyone that is need for an amazing vehicle More

by Mznarif
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Amanda, and Jessie