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Group 1 Ford of Southwest Houston

Houston, TX

4.6
546 Reviews

6445 Southwest Freeway

Houston, TX

77074

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Showing 546 reviews

October 09, 2025

Had a great experience at this dealership. Very helpful and quick to communicate. Antonio did a great job with my vehicle, adding a full cleaning after. He had a positive attitude and communic More

by lizziegillespie53
Recommend Dealer
Yes
Employees Worked With
Antonio
Oct 11, 2025 -

Group 1 Ford of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 09, 2025

No runaround. No games. Much appreciated Please to do business with all the way around More

by Hill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Rogers
Oct 11, 2025 -

Group 1 Ford of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 08, 2025

Service was great thank you for your help nice work I’ll see you next time More

by merlos03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irving
Oct 11, 2025 -

Group 1 Ford of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 07, 2025

Great service Clean vehicle after service Friendly and knowledgeable people Special services recommended Overall vehicle inspection More

by jaime.builes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Oct 08, 2025 -

Group 1 Ford of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 04, 2025

Fast efficient service. Antonio was awesome. Dealers ship was nice and clean. Will use them again in the future. More

by Dr.Shaheersid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Oct 08, 2025 -

Group 1 Ford of Southwest Houston responded

Hi, thank you so much for your positive comments about Sterling McCall Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2025

Everyone that I have interacted with at Sterling McCall Ford has been wonderful to work with. I have nothing bad to say and only positives. I look forward to continuing to work with this dealership. More

by Ryan Best
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Wright, William “Trey” Rogers, Sales Manager, Finance
Oct 07, 2025 -

Group 1 Ford of Southwest Houston responded

Hi Ryan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2025

Fast, easy, quick experience. Treated me professionally. Priced fairly and was fair about additional options. Highly recommend. More

by Winston42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Oct 07, 2025 -

Group 1 Ford of Southwest Houston responded

Hi, thank you for taking the time to leave us such a positive review! We're thrilled to hear that you had a fast, easy, and professional experience with us and that we were fair with pricing and options. We appreciate your recommendation!

October 04, 2025

They are great to work with! Provide a great customer service and truly provide quality care to the car. More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Oct 07, 2025 -

Group 1 Ford of Southwest Houston responded

Hello Claudia, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 02, 2025

Bought a 2022 Ram limited(excellent condition advertised on website) and flew in on a Friday, because they said it would be ready. Turns out it wasn’t, they had it at a shop “fixing the bumper” and removing More

by Out of state buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mary, Lisa, Anthony
Oct 04, 2025 -

Group 1 Ford of Southwest Houston responded

We apologize for the inconvenience and frustration you experienced with your recent purchase. We always aim for 100% customer satisfaction and are disappointed to hear about your negative experience. Our team is working to address your concerns, and we would be happy to discuss further with you. Please feel free to reach out to me directly at the information provided below. Anthony Val Verde - Sales Manager   Sterling McCall Ford | avalverde@Group1Auto.com | 281.588.5000

September 30, 2025

Great customer service and courtesy. Thank you for your expertise and attention to detail. Will go back for scheduled service and maintenance. More

by Miyagi53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac
Oct 04, 2025 -

Group 1 Ford of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.