Group 1 Ford of Southwest Houston
Houston, TX
Filter Reviews by Keyword
By Type
Showing 579 reviews
Excellent service on my Ford Edge as always. David Nguyen and staff are always courteous and professional. Results of an all points inspection performed during the regularly scheduled maintena David Nguyen and staff are always courteous and professional. Results of an all points inspection performed during the regularly scheduled maintenance confirmed the need for a new battery and saved me from getting stuck somewhere waiting to get jump started. More
Great service and very helpful just need a little more attention between the service department and sales department to make it an overall great experience. attention between the service department and sales department to make it an overall great experience. More
My new Mustang Mach-E was delivered with a 6% charge and I was told to return for a free full charge at another time. I did. Their chargers are verrrry slow. It would take 6 hours to fill. Not happy with th I was told to return for a free full charge at another time. I did. Their chargers are verrrry slow. It would take 6 hours to fill. Not happy with the sloppy delivery and follow up or LACK thereof! More
I recently brought my Ford Explorer for maintenance. The service advisor, David Nguyen, was fantastic, friendly, and kept me informed every step of the way. The work was completed in less time than I ex The service advisor, David Nguyen, was fantastic, friendly, and kept me informed every step of the way. The work was completed in less time than I expected and my vehicle is running perfectly. More
Had a great experience with Laura while looking for a vehicle. She was a great help and I will definitely recommend her to anyone else I meet that is shopping for a vehicle. vehicle. She was a great help and I will definitely recommend her to anyone else I meet that is shopping for a vehicle. More

