Group 1 Ford of Southwest Houston

Oil Change/Alignment The dealership is under construction; however, the service center is clean and organized. I appreciate the service reps assistance and will continue The dealership is under construction; however, the service center is clean and organized. I appreciate the service reps assistance and will continue to use for future service. More

Service was great. I didn't wait too long and got my car cleaned. Can't beat that!! Staff was friendly and answered all my questions, thank you. was great. I didn't wait too long and got my car cleaned. Can't beat that!! Staff was friendly and answered all my questions, thank you. More

Needed new battery Yes, this place is under construction but the service center is organized, clean and enough staff on to help. I needed a new battery, even without an Yes, this place is under construction but the service center is organized, clean and enough staff on to help. I needed a new battery, even without an appointment they took my car right in! Bryan Foster and Eric Macias are who helped me, they were more than fantastic! They didn't rush me or seemed too busy. They were very knowledgeable, precise, friendly and most of I actually learned a few things about my vehicle warranty that I didn't know before! They even got their ford shuttle scheduled for me for drop off and pick up! Even the shuttle driver Stefan was very friendly ! Thank you for all your help! More

Very Satisfied Sterling McCall Ford did a great job assisting my company with our Ford F150. Engine was rebuilt and runs great. Will use for future sales & service. Sterling McCall Ford did a great job assisting my company with our Ford F150. Engine was rebuilt and runs great. Will use for future sales & service. More

New car Ali A was excellent and very knowledgeable about Escape I wanted and took all the time necessary to explain options and answer my and my wife's questi Ali A was excellent and very knowledgeable about Escape I wanted and took all the time necessary to explain options and answer my and my wife's questions. Overall, my wife and I had a very enjoyable time purchasing this Escape Ali A gets an A+, and I would not give this rating to my prior 15 new car purchases More

Warranty Repair I scheduled an appointment and they got me in very quickly. The communication was very good throughout the process. When I arrived to pick up my truck I scheduled an appointment and they got me in very quickly. The communication was very good throughout the process. When I arrived to pick up my truck I was greeted promptly and the truck was ready to go. More

Emergency repairs to get me back to Dallas Outstanding service and repair of my exhaust sensor, which had shut down my diesel F250 super duty truck. David was very professional and his mechanic Outstanding service and repair of my exhaust sensor, which had shut down my diesel F250 super duty truck. David was very professional and his mechanic assigned to repair my truck, did an outstanding job. More

Good customer service The customer service was excellent. The whole team were very helpful. Luis had some concern about the way my vehicle starts with hesitation and after The customer service was excellent. The whole team were very helpful. Luis had some concern about the way my vehicle starts with hesitation and after restarting it, I have the same concern. It does seem like battery has the same level of power as the one that was originally in the vehicle. There was no hesitation with the previous battery. More

Tire rotation and oil change Came in for a Tire rotation and oil change. Good service, fast and nice people. Will bring vehicle back for future maintainance and work needed. Came in for a Tire rotation and oil change. Good service, fast and nice people. Will bring vehicle back for future maintainance and work needed. More

Excellent Friendly, honest fair. Paul presented a car that matched my desire. Paul delt with me fairly and honestly. He was fast and detailed Throughout the tra Friendly, honest fair. Paul presented a car that matched my desire. Paul delt with me fairly and honestly. He was fast and detailed Throughout the transaction More