Group 1 Ford of Southwest Houston

As always service was excellent. Inspection, fluid checks and replacement of windshield wipers was done. Inspection, fluid checks and replacement of windshield wipers was done. More

Very sales-focused, with little emphasis on building genuine customer relationships or providing real value. The sales team was not transparent and seemed more concerned with closing a deal—even if that genuine customer relationships or providing real value. The sales team was not transparent and seemed more concerned with closing a deal—even if that meant pushing unnecessary products. More

They are very courteous they are respectful. They open the door for you when you pull up they greet you like you are they can folk they remember your name and your vehicle. Keep up the good work They open the door for you when you pull up they greet you like you are they can folk they remember your name and your vehicle. Keep up the good work. More

david nguyen always helps me very well. very high trust in him. he is knowledgable and only does things that are needed very high trust in him. he is knowledgable and only does things that are needed More

Travis, Did it good job? He sent me a video on everything they did it my truck good job man. The only little problem was whoever cleaned my truck. They cleaning only one side He sent me a video on everything they did it my truck good job man. The only little problem was whoever cleaned my truck. They cleaning only one side and they go through my personal stuff. More

Great service, friendly staff, very clean waiting room with great coffee. Service was finished earlier than expected. with great coffee. Service was finished earlier than expected. More

Horrible customer service. Assistant service manager Zachery Stein barely communicated with me about my car. I had to call to get updates. Plus, I am still waiting on an allege Assistant service manager Zachery Stein barely communicated with me about my car. I had to call to get updates. Plus, I am still waiting on an alleged “quote” for my transmission. My car basically sat at the dealership for a week and nothing happened. Will NEVER recommend this dealership again. More

David is awesome, very professional and informative, knowledgeable and efficient, service done on time and easy to deal with, knowledgeable and efficient, service done on time and easy to deal with, More

I love David Nguyen work and his service there. He provide the best customer support and top notch service. We go to that dealership because of David is there He provide the best customer support and top notch service. We go to that dealership because of David is there More

Pleasant, friendly, professional personnel who keep you informed as to what is happening with your vehicle. informed as to what is happening with your vehicle. More