Group 1 Ford of Southwest Houston
Houston, TX
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I have taken my Explorer and my wife's Bronco to this location multiple times, even though we live in Cypress, TX. I continue to choose this location because of Erick Gonzalez, our service advisor. He is location multiple times, even though we live in Cypress, TX. I continue to choose this location because of Erick Gonzalez, our service advisor. He is incredibly patient, knowledgeable, and you can tell he genuinely enjoys his work. Erick has consistently gone above and beyond to make sure we’re taken care of, and this is now my fourth time working with him. Over the course of our visits, the team has handled a variety of services for us, including fixing my SYNC system, routine oil changes, checking for recalls, and even repairing an issue with the back seat. Each time, the service has been thorough, efficient, and done right the first time. Erick always keeps us informed and ensures we understand what’s being done, which gives us great peace of mind. I would much rather drive the extra distance to work with Erick and this team than go to any closer dealership. The level of care and professionalism here makes the trip more than worth it. More
Went in with a down payment and left in a vehicle . Process was quick and easy. Will be going back for another vehicle as soon as we are able to. Process was quick and easy. Will be going back for another vehicle as soon as we are able to. More

