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Group 1 Ford of Southwest Houston

Houston, TX

Overview
Reviews
4.7
613 Reviews
Call Dealership (281) 588-5000
View Awards

6445 Southwest Freeway

Houston, TX

77074

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Showing 613 reviews

October 23, 2025

I recently brought my Ford Explorer for maintenance. The service advisor, David Nguyen, was fantastic, friendly, and kept me informed every step of the way. The work was completed in less time than I ex More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
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Oct 25, 2025 -

Group 1 Ford of Southwest Houston responded

Hi Andrea, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 21, 2025

These guys know what they're doing. .. very professional in their work and very knowledgeable. More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not remember the name
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Oct 23, 2025 -

Group 1 Ford of Southwest Houston responded

Hi Carlos, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 20, 2025

Had a great experience with Laura while looking for a vehicle. She was a great help and I will definitely recommend her to anyone else I meet that is shopping for a vehicle. More

by Speezy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura, Pablo
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Oct 23, 2025 -

Group 1 Ford of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to Laura here at Sterling McCall Ford! Thanks again for the recommendation, and have an amazing day!

October 19, 2025

excellent customer care - David Nyugen works 24 /7 and is honest and reliable. we're fortunate to have him. Ford owner More

by pamgriggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Nyugen
Report | Print
Oct 20, 2025 -

Group 1 Ford of Southwest Houston responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 17, 2025

Great service and knowledgeable staff. Helped get several issues fixed on my car in a timely manner. More

by Tori Morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Report | Print
Oct 20, 2025 -

Group 1 Ford of Southwest Houston responded

Tori, we are so happy to read such a great review about Sterling McCall Ford! If you have any further questions, please don't hesitate to reach out!

October 16, 2025

Brian was an amazing help! Would recommend him specifically for any of your needs. Helped me with 6 different recalls on my car in a timely fashion and kept me updated the enti More

by Eric.rains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Oct 18, 2025 -

Group 1 Ford of Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. We hope to be of service to you again in the future. Best wishes, Sterling McCall Ford

October 10, 2025

This dealership always knocks it out of the ball park with top notch customer experience. More

by billyjoenguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Report | Print
Oct 11, 2025 -

Group 1 Ford of Southwest Houston responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

October 09, 2025

Had a great experience at this dealership. Very helpful and quick to communicate. Antonio did a great job with my vehicle, adding a full cleaning after. He had a positive attitude and communic More

by lizziegillespie53
Recommend Dealer
Yes
Employees Worked With
Antonio
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Oct 11, 2025 -

Group 1 Ford of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 09, 2025

No runaround. No games. Much appreciated Please to do business with all the way around More

by Hill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Rogers
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Oct 11, 2025 -

Group 1 Ford of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 08, 2025

Service was great thank you for your help nice work I’ll see you next time More

by merlos03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irving
Report | Print
Oct 11, 2025 -

Group 1 Ford of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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