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Group 1 GMC Westside

El Paso, TX

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Reviews
Vehicles
4.2
442 Reviews
Call Dealership (915) 231-4000

955 Crockett Street

El Paso, TX

79922

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communication truck customer service professional

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Showing 442 reviews

November 14, 2026

Martin excellent service much appreciated why I keep coming back highly recommend ask for Martin Parra More

by rafaelgregdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Parra
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Nov 15, 2026 -

Group 1 GMC Westside responded

Thank you so much for taking the time to share your experience! We appreciate your kind words about Martin's excellent service and are thrilled to hear that you keep coming back. Your recommendation means a lot to us, and we look forward to welcoming you again soon! Sincerely, The Shamaley Buick GMC Team

November 14, 2026

Sergio and Luis made this experience so easy. So helpful and professional every single time! More

by Saenzambar04444
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio and luis
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Nov 14, 2026 -

Group 1 GMC Westside responded

Thank you for your kind words! We’re thrilled to hear that Sergio and Luis made this experience so easy and provided you with such a helpful and professional service every single time! Your feedback is appreciated, and we look forward to assisting you again in the future at Group 1 GMC Westside! Sincerely, The Shamaley Buick GMC Team

November 11, 2026

Sergio Velasquez’s customer service was excellent. He walked us through the car buying process and made this so easy! I highly recommend him!! More

by ggolivas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Velasquez
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Nov 11, 2026 -

Group 1 GMC Westside responded

Thank you for the wonderful review! We’re thrilled to hear that Sergio provided you with excellent customer service and made your car buying experience easy. Your recommendation means a lot to us at Group 1 GMC Westside. We look forward to assisting you again in the future! Sincerely, The Shamaley Buick GMC Team

October 30, 2026

Excellent service Fast process. And the sales person understood my needs. So he suggest the best deal for me. More

by Yanez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alonso , Gerry Martel
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Oct 30, 2026 -

Group 1 GMC Westside responded

Thank you for your kind words, Yanez! We’re thrilled to hear that you experienced excellent service and that our team was able to understand your needs and suggest the best deal for you. We appreciate your feedback and look forward to assisting you again! Sincerely, The Shamaley Buick GMC Team

October 23, 2026

Ovtavio and Marissa were great. My vehicle was serviced in a timely manner. Friendly and attentive service always. More

by Gracie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Octavio
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Oct 24, 2026 -

Group 1 GMC Westside responded

Thank you for sharing your experience with us, Gracie! We’re pleased to hear that Octavio and Marissa provided you with friendly and attentive service, and that your vehicle was serviced promptly at Group 1 GMC Westside. Your kind words mean a lot to us, and we look forward to welcoming you back for your next visit! Sincerely, The Shamaley Buick GMC Team

October 23, 2026

Good customer service and they help you as best as they can. Friendly people and good environment. More

by a.rincon4382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban and Andy
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Oct 24, 2026 -

Group 1 GMC Westside responded

Hello, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2026

Customer service was excellent. Vehicle was done in a timely manner. I would recommend this dealership More

by moreme45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Octavio
Print
Oct 20, 2026 -

Group 1 GMC Westside responded

Thank you for your wonderful review! We are pleased to hear that you had an excellent experience with our customer service and that your vehicle was completed in a timely manner. Your recommendation means a lot to us at Group 1 GMC Westside. We look forward to serving you again in the future! Sincerely, The Shamaley Buick GMC Team

October 01, 2026

The best customer service in El Paso, Texas. Alex Barreda sales manager took great care of us. More

by A B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Barreda
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Oct 02, 2026 -

Group 1 GMC Westside responded

Thank you for your wonderful review! We are delighted to hear that you received the best customer service at Group 1 GMC Westside. It’s great to know that Alex took such good care of you. We appreciate your feedback and look forward to assisting you again in the future! The Shamaley Buick GMC Team

October 01, 2026

El vendedor muy professional con excelente servicio al cliente disponible para aclarar dudas y preguntas siempre muy amable con toda la dispocicion para resolver nuestras inquietudes absolutamente satisfe More

by Evangelina paredes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan corona
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Oct 01, 2026 -

Group 1 GMC Westside responded

¡Gracias por su reseña, Evangelina! Nos complace saber que el vendedor le brindó un servicio profesional y amable en Shamaley Buick GMC. Agradecemos su satisfacción y esperamos poder ayudarle nuevamente en el futuro. ¡Hasta la próxima! Atentamente, The Shamaley Buick GMC Team

September 29, 2026

Awesome dealership, awesome staff. From my salesman Jaime to my finance manager Geronimo. They made me feel welcomed the entire time!!! More

by Ellisdarcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
Print
Sep 30, 2026 -

Group 1 GMC Westside responded

Thank you for your kind words, Ellis! We’re thrilled to hear that you had an awesome experience with Jaime and Geronimo at Group 1 GMC Westside. Your appreciation means a lot to us, and we strive to make every customer feel welcomed. Looking forward to seeing you again soon! Sincerely, The Shamaley Buick GMC Team

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