Group 1 GMC Westside

They have good customer service. They're very helpful. Everything was fast and easy.I didn't have to sit there for hours.I give him a ten out of ten They're very helpful. Everything was fast and easy.I didn't have to sit there for hours.I give him a ten out of ten More

Staff and service was exceptional! ! We were traveling through from PA and developed an issue with our canyon pickup. They for us right in and on our way the same day. An impressiv ! We were traveling through from PA and developed an issue with our canyon pickup. They for us right in and on our way the same day. An impressive organization with a great deql of class. Thanks Chris More

I left my truck their for a week, because the air conditioner wasn’t working correctly during hot times and the sun visor clip was not keeping the visor in place anymore. I was given a text message s conditioner wasn’t working correctly during hot times and the sun visor clip was not keeping the visor in place anymore. I was given a text message saying if I needed to talk to Carlos, the person that took my truck in, I could text and that he would reply, they also texted me a text where I could see the status of the vehicle but it rarely moved or did any thing, so it was not very useful. I used the text to contact Carlos, but I never received a reply. I had to call the service desk twice and get Carlos on the line to tell me what the situation was. The second time I called he told me he thinks the truck was ready, which led me to think how long has my vehicle been sitting there. He put me on hold and returned and said I could pick up the vehicle in 5 mins. I went over to pick up my truck and the service desk gave me a print out of everything, basically telling there nothing wrong after all their test. They also wanted to charge me 113 dollars to fix the sun visor clip. I thought bumper to bumper warranty was bumper to bumper but apparently it only covers the mechanical and electrical parts of the vehicle, so the sun visor clip is not included in a vehicle I paid over 60,000 dollars for. Lesson learned. On the print out it also had some comments about the tires and the alignment, balance, and rotating. You would think Carlos would have took his time to explain these items to me, but he didn’t even try to. I left thinking all the money the consumer makes for these places and they don’t even try to help you out. More

Going to give a big thank to Andy Escobar for all fast atention will recommend atention will recommend More

Very helpful and very professional they always made sure I was taken care of my car I was taken care of my car More

Very good service It was a pleasure working with them. They worked professionally and quick. They worked professionally and quick. More