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Group 1 GMC Westside

El Paso, TX

Overview
Reviews
Vehicles
4.4
278 Reviews
Call Dealership (915) 231-4000

955 Crockett Street

El Paso, TX

79922

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Showing 278 reviews

August 04, 2023

Website shows inaccurate prices. Was charged $78 for standard oil change. Invoice says car was washed, it was not. Once I showed them the price on their site they gave me a disco More

by GAAGUILERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marissa
Report | Print
August 03, 2023

They were professional and informative and got the job done in a short amount of time. More

by spurc90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
Report | Print
Aug 26, 2023 -

Group 1 GMC Westside responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 24, 2023

Great professional dealership. My whole family has been doing business there for about 30 years. More

by leonardporras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jul 28, 2023 -

Group 1 GMC Westside responded

Thank you for taking the time to leave a review for us at Shamaley Buick GMC. We're happy we could meet your expectations!

July 17, 2023

Federico was of great help answering any questions I had about the services needed for my Acadia. When it was time to checkout Marissa made the process smooth and pleasant with her friendly personality. More

by Gracie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Federico, Marissa , Digital AirStrike
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Aug 14, 2023 -

Group 1 GMC Westside responded

We are always happy to hear about the great service we provide. Thank you for your Five-Star review and your business. Always our pleasure!

July 06, 2023

Great experience. Frequently updated during the process of replacing the tires of my vehicle. Very professional More

by Santiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Rodriguez , Digital AirStrike
Report | Print
Jul 07, 2023 -

Group 1 GMC Westside responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 27, 2023

Great service and very fast. No issues will return again for other needs for my truck. More

by ms
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Jul 01, 2023 -

Group 1 GMC Westside responded

Thank you for being our customer, we appreciate your kind words!

June 21, 2023

Excellent service Service advisors down to earth good people comparable prices. Quality parts well trained mechanics More

by Oxcsrol
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jun 24, 2023 -

Group 1 GMC Westside responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 11, 2023

Shamaley GMC has always given us GREAT service ever since we bought our truck there. Thanks you Shamaley 👍🏾👍🏾👍🏾 More

by Ricardo Salayandia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
Report | Print
Jun 16, 2023 -

Group 1 GMC Westside responded

Ricardo, your wonderful feedback and rating mean a lot to us. Congratulations on your truck!

June 07, 2023

Federico was very professional and knowledgeable. Everyone greeted in a way to make you feel at home. More

by Westsideeagles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Federico and ladies that check you out with receipt are an asset to your company.
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Jun 10, 2023 -

Group 1 GMC Westside responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 10, 2023

The vehicle was being sold as is , the codes were messed with, the vehicle was in an accidents and neither was in the dealer paperwork good thing i was allowed to have my personal mechanic to check vehicle. More

by number14shark
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Report | Print
May 23, 2023 -

Group 1 GMC Westside responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, and we will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. David Logston General Manager dlogston@Group1Auto.com

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