Group 1 GMC Westside

Memo took care of us every step of the way. Kept is inform from the start to the end of our purchase. Kept is inform from the start to the end of our purchase. More

Dealership sucks I used 2 get free tire rotations & car wash w my oil change. wash w my oil change. More

I had a very good service experience at Group 1 GMC Westside. The courtesy shuttle was extremely convenient and made dropping off my vehicle easy. Service was performed quickly, and I appreciated being Westside. The courtesy shuttle was extremely convenient and made dropping off my vehicle easy. Service was performed quickly, and I appreciated being able to follow the progress using the online service tracker. The only thing I would have liked to see was access to the online inspection results. Overall, the staff was professional and the process was smooth and efficient. I would definitely return for future service. More

Very Easy Friendly Process, great service. Very good customer service, lots of discounts, very clean place. Very good customer service, lots of discounts, very clean place. More

Victor, Fernando and Luis were so helpful and they provided excellent service. Victor was very attentive and offered many options. provided excellent service. Victor was very attentive and offered many options. More

It was honestly the best experience. Great customer service and they were upfront about the needs my vehicle needed. Will definitely return. Great customer service and they were upfront about the needs my vehicle needed. Will definitely return. More

Sergio was very helpful and transparent. The trade-in and purchase process was very stress free. The trade-in and purchase process was very stress free. More

This is at least the third vehicle we have purchased from group 1 and we are always treated very well. group 1 and we are always treated very well. More

Customer service on the sales side has always been outstanding, but once the deal is closed the customer service doesn’t carry over to the other departments. Scheduled an appt at 10am to only take our outstanding, but once the deal is closed the customer service doesn’t carry over to the other departments. Scheduled an appt at 10am to only take our vehicle to the back at 1:30pm! What’s the point of making an appt then? They don’t know how to communicate. They did try to accommodate us after the fact, but their planning for vehicles getting worked on wasn’t up to par. We canceled everything.Their service department is horrible at this. If only they all worked like Mario in sales. They’d always have 5star reviews! More

Very good customer service! My tech was very helpful and knew alot of information about my vehicle. Carlos My tech was very helpful and knew alot of information about my vehicle. Carlos More