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Group 1 GMC Westside

El Paso, TX

Overview
Reviews
Vehicles
4.4
278 Reviews
Call Dealership (915) 231-4000

955 Crockett Street

El Paso, TX

79922

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Showing 278 reviews

April 19, 2025

Salesman Mario was great! Answered all my questions and very honest about vehicle and offered great feedback. More

by shawn_1240
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario
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Apr 21, 2025 -

Group 1 GMC Westside responded

Hello, we're happy you found Mario to be so supportive during your experience here at Group 1 GMC Westside. Feel free to reach out to us if you need anything. Have a wonderful day.

April 17, 2025

They provided great service along with very knowledgeable technicians that give you an overview of your cars inspections and potential fixes that may need to be done. More

by jacobrussell747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Apr 19, 2025 -

Group 1 GMC Westside responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Westside. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2025

Exceptional car dealership! Friendly staff, seamless process, great selection, and superb service. Highly recommended for car buyers! More

by josejimenezot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Olivera , Alejandro Barreda
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Apr 18, 2025 -

Group 1 GMC Westside responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2025

not satisfied at all, truck was returned very dirty from inside and the outside... s More

by misemillita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles
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Apr 14, 2025 -

Group 1 GMC Westside responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Brian Navar Service & Parts Director Group 1 GMC Westside bnavar@Group1Auto.com

April 11, 2025

Shamaley Buick GMC has the best reliable service in town by far! I've been coming here for my GMC Sierra service and they never disappoint! Good service goes along way! More

by Oscar Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin from service department
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Apr 14, 2025 -

Group 1 GMC Westside responded

Hi Oscar, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 06, 2025

Great customer service in the service department. Charles was thorough and helpful and followed through from beginning to end. More

by Roosmalen04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Knecht
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Apr 08, 2025 -

Group 1 GMC Westside responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 GMC Westside! Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2025

Those guys are a very good sales man’s and a good client attendant I’m very happy More

by ortegajav1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ulices
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Apr 06, 2025 -

Group 1 GMC Westside responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 03, 2025

Excellent service. Hassel free. Salesman Daniel was great. Very good selection. Highly recommend this dealership. More

by Raulfl16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Reyes
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Apr 06, 2025 -

Group 1 GMC Westside responded

Hello, we're happy you found our staff Daniel to be so supportive during your experience here at Group 1 GMC Westside. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 02, 2025

Aaron Rodriguez did a great job getting the deal done. One of the best experience I've had working witha dealership to buy a new vechile. More

by eddiesnu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Rodriguez
Report | Print
Apr 05, 2025 -

Group 1 GMC Westside responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Westside. If you have any further questions, please give us a call. We're always happy to help!

April 01, 2025

Poor customer service, service manager response is that he is the middle man my complaint is with general motors More

by cruzzavala939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin,
Report | Print
Apr 05, 2025 -

Group 1 GMC Westside responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. David Logston General Manager Group 1 GMC Westside (915) 231-4004 dlogston@Group1Auto.com

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