
Group 1 GMC Westside
El Paso, TX
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A few small service items needed on my truck. Marissa did a great job communicating the problems, the resolution, the timeframe. Definitely talk to her if you need service done at this location Marissa did a great job communicating the problems, the resolution, the timeframe. Definitely talk to her if you need service done at this location More
Took my vehicle in on a Friday the service representative i spoke on Friday was off on Saturday had a hard getting updates on my vehicle abd a shuttle i spoke on Friday was off on Saturday had a hard getting updates on my vehicle abd a shuttle More
Advisor Ernesto was very professional . He ascertains that the client understands what vehicle issues need attention. Excellent communication between advisor and customer. He ascertains that the client understands what vehicle issues need attention. Excellent communication between advisor and customer. More
Will be coming again for my car to be serviced. Thank you Christian and the manager Marissa for all of your help. I will tell all my friends to come to this location. Thank you Christian and the manager Marissa for all of your help. I will tell all my friends to come to this location. More
Awesome dealership. We initially were looking for a Traverse but stoped to see the Acadia’s and well my wife changed her mind. The one she chose is exactly what she want We initially were looking for a Traverse but stoped to see the Acadia’s and well my wife changed her mind. The one she chose is exactly what she wanted. More
Awesome shopping experience great customer service very clean environment and very helpful staff I will continue purchasing from this dealer in El Paso. clean environment and very helpful staff I will continue purchasing from this dealer in El Paso. More
The service was incredibly fast compared to previous visits. The cashier lady was very friendly as well. My service advisor, Ernesto was super friendly and would update me through text when needed. visits. The cashier lady was very friendly as well. My service advisor, Ernesto was super friendly and would update me through text when needed. More
The dealership asks that you make an appointment but it doesn't matter because your car will sit there for days, untouched. No one calls about updates. Vehicle was there for 1+ week and when we received it doesn't matter because your car will sit there for days, untouched. No one calls about updates. Vehicle was there for 1+ week and when we received it it had damage to associated parts and were informed "it's not covered". When the damage was from them switching a part that was apparently defective. More