Group 1 Mazda Denton

Purchased my second vehicle from Classic Mazda and I was told that I had satellite in my vehicle and that all I had to do was call the 800 number to get it turned on. I didn't have the money to do it at th told that I had satellite in my vehicle and that all I had to do was call the 800 number to get it turned on. I didn't have the money to do it at the time so I waited two months. I called to have it turned on and to my dismay, I did not have satellite in my vehicle. I recently went to the dealership and talked to Mr. Wick. He was very apologetic and set up a day for me to come in and get satellite installed in my vehicle. I would recommend this dealership to anyone! More

Called service desk at 0700 needed service had to be at funeral shortly. James got work done rapidly and properly . getting car to me at the time promised. funeral shortly. James got work done rapidly and properly . getting car to me at the time promised. More

I actually had to take in my 2006 Mazda 3s quite a few times to get worked on. I bought the car used from another dealership, and the previous owner was some kid that did a lot of aftermarket work on the times to get worked on. I bought the car used from another dealership, and the previous owner was some kid that did a lot of aftermarket work on the car, which looked cool, but was done on the cheap. So, I had to go over the car and replace or redo a lot of what was done the right way. The car was still under warranty, so I would take it in there to check to see if certain issues were covered or not. I actually got to know Aaron and James in the service department pretty well and developed a relationship with them. They would be patient with me and not over charge me, and usually not charge me to check something out really quick if they determined that it wasn't warranty related (from the aftermarket stuff). Once I couldv'e sworn that one of the speakers was bad, and they checked it out, but couldn't find anything wrong with it, and still went ahead and replaced it for free so I'd feel at ease. There were even times when I thought the brake pads needed to be replaced, and I was told that they were fine! It got to the point that if they said it needed something I knew I could trust them and that they'd give me the best price on a repair that they could. I take my car in for every oil change, because I know they'll be honest if they find something, and so far they haven't. I've also taken in my car for two insurance paid repairs, with one major one. On that last one I was sure my car would be totaled by the insurance company. I had already put a lot of work and money into my car, and it would have been out a lot more than I owed if they did it, so I asked Aaron to do whatever he could, and he assured me that he'd do his best with the adjuster. Sure enough, everything was fine and my car was good as new. I recently moved to Dallas so I took my car to the Mesquite dealership after the engine light went on and they charged me $100 to tell me the thermostat was bad, and it would cost $350 to fix it, and that the part was $75. I checked online and the part was $60 msrp and $45 actual; all day long. So, I tested it and called the Denton service center and sure enough, James remembered me on the phone and the price I was quoted was about $80 cheaper. That was still way too much for such a simple job that I'm gonna do myself, but if you have to pay dealership prices to get OEM and guaranteed work, and you don't want to worry about getting taken advantage of, or treated like a number, then go there. More

These guys were not pushy, they always asked me if I was comfortable every step of the way, and respected my concerns/financial issues. I already knew what car I wanted, so most of my experience there w comfortable every step of the way, and respected my concerns/financial issues. I already knew what car I wanted, so most of my experience there was reviewing Classic Mazda's services and going over the numbers, which can be the most difficult area of the car-buying process. But the gentleman at Classic worked to earn my trust and didn't try to start me off with some ridiculous number to begin the haggling game. They never once began the whole "bit" about running back to a sales manager and coming back. I was pleasantly surprised and left there with a new car. More

Started shopping for a new mazda3 in June. Darius was the only one who would give me a quote in writing, was truthful about having the car in stock OR NOT, and price. I thought I was going to get to pur the only one who would give me a quote in writing, was truthful about having the car in stock OR NOT, and price. I thought I was going to get to purchase June, but when my situation changed, I had to tell everyone I couldn't right then and I would be in touch. Darius is the only one who left me alone to get through my "stuff". The other dealers became VERY annoying with emails and phone calls. When I finally contacted Darius on 7/20 to purchase, Darius honored the previous price. He was upfront about the car being in route and made the purchase quick and simple. We were in and out in an hour. THANKS DARIUS AND CLASSIC OF DENTON! You have my business! More

They are very nice people here, like good ole country boys. They are not pushy, the finance guy matched the rate I could get because I have great credit. He was very nice also. The best experience was th boys. They are not pushy, the finance guy matched the rate I could get because I have great credit. He was very nice also. The best experience was the delivery of the car. Chad showed me how all the bells and whistles worked. This young man was thorough and knew what he was doing. He must have spent 45 minutes with me going through it all. He was nice, polite and a real gentlemen. It is hard these days to find a nice young man like him that loves his job like he does. I told them they have a keeper. I have bought cars in many places, but I would have to say this is the best experience we have had. The whole deal only took an hour. All the other stuff was done on the phone before we got there. We love the jeep! More

Easily made appointment. Courteous, service done in timely manner, car washed, friendly employees, provided transportation from dealership home. Reviewed all work completed at checkout Great! timely manner, car washed, friendly employees, provided transportation from dealership home. Reviewed all work completed at checkout Great! More

Classic Mazda is a good oufit. I am completely satisfied with the services performed on my vehicle. My service adviser, James Fife was great and always had done an excellent job of explaining the services n with the services performed on my vehicle. My service adviser, James Fife was great and always had done an excellent job of explaining the services needed and provided to me. More