Back

Group 1 Mazda Denton

Denton, TX

4.8
1,597 Reviews
Group 1 Mazda Denton believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
Contact Dealership

5000 S Interstate 35

Denton, TX

76210

Directions

By Type

Showing 1,597 reviews

February 28, 2026

Took about 2 hours for an oil change with appointment. To be fair a customer was giving the service writer a hard time and tied her up for about an hour arguing about an extended warranty item. That’s why More

by Msen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 07, 2026 -

Group 1 Mazda Denton responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. John Monigold Service Manager (940) 343-6910 jmonigold@group1auto.com

Mar 09, 2026 -

Msen2 responded

Overall I was happy with the service received from Group 1 Mazda. The delay did not diminish the quality of the service. Just had a problem with the waiting after the service was complete. I just hope the wait time after the completion of service will be better next time.

February 28, 2026

We’ve been going to this Mazda dealer for a while now, and it’s really the people that set them apart. The service team is professional, straightforward, and easy to work with. The facility is always clea More

by Neil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy
Mar 05, 2026 -

Group 1 Mazda Denton responded

Neil, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2026

Group 1 Mazda Denton went above and beyond to make my daughters first car buying experience something that she will remember for the rest of her life. Everyone there is so nice and friendly. Highly reco More

by jep1786
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Sanchez
Mar 01, 2026 -

Group 1 Mazda Denton responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

February 24, 2026

Leo is an excellent sales agent. Straightforward and honest. The team including the finance and the manager is easy to work with. I highly recommend to purchase your next mazda in th More

by Rei
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Ayala
Feb 28, 2026 -

Group 1 Mazda Denton responded

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to share your positive experience with the world. Have a great day!

February 20, 2026

Even though my usual Service Advisor, Patsy, was out sick, I still received my usual excellent treatment by Service Advisor, Madi Northington along with the customary excellent service from my technicia More

by jadcasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
See previous list of names.
Feb 21, 2026 -

Group 1 Mazda Denton responded

Hi, we're happy you found Madi to be so supportive during your experience here at Group 1 Mazda Denton. Please don't hesitate to reach out if there's anything additional we can do for you.

February 14, 2026

Kudos to Patsy who went the extra mile to help me with programming my car radio;)) More

by kathi.yoga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy
Feb 15, 2026 -

Group 1 Mazda Denton responded

Hello Kathi, we're happy to hear you had such a positive experience with Patsy! Feel free to reach out to us if you need anything. Have a wonderful day.

February 14, 2026

I found out why they are called Group 1, They went above and beyond my expectations and gave me the best deal in the metroplex. More

by mmad2709
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2026 -

Group 1 Mazda Denton responded

Hello, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

February 13, 2026

Third time purchasing a car here. Experience was very positive. Josue Villasenor was great to work with More

by kstewbax2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Villasenor
Feb 15, 2026 -

Group 1 Mazda Denton responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 12, 2026

First time here. Just changed the oil. In and out super fast (I had made an appointment), good price and very friendly and not pushy service lady. Will be back! More

by edusson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madi Northington
Feb 14, 2026 -

Group 1 Mazda Denton responded

Hi Edusson, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

February 10, 2026

Great experience getting my first Mazda CX 90. Leo was amazing helping me and showing me all the features on my new car. More

by gildaparra1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Rector
Feb 12, 2026 -

Group 1 Mazda Denton responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!