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Group 1 Mazda Denton

Denton, TX

Overview
Employees
Reviews
Vehicles
4.7
1,652 Reviews
Group 1 Mazda Denton believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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5000 S Interstate 35

Denton, TX

76210

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Showing 1,652 reviews

July 21, 2026

Very nice experience with Hugo. He wasn’t high pressure at all. Made me instantly at ease. Tried out several different vehicles before finding the perfect one. More

by ellenbugner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo
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Jul 22, 2026 -

Group 1 Mazda Denton responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2026

Took the car in to have the battery checked. They said 30 to 45 minutes. No communication for 5 hours. Back and forth multiple times before they let me know the battery needed replacing. Said t More

by Mthomas879
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Jul 23, 2026 -

Group 1 Mazda Denton responded

We are very sorry this was your experience with our service department. We will take what you've told us and use it as a learning lesson. No customer should be treated like this when trying to do business with us. I can assure you we take corrective action and make sure this is not the experience moving forward. Tyler Mitchell Group 1 CDJR of Denton General Manager tylermitchell@group1auto.com

July 16, 2026

The financing department was amazing. Jimmy was professional and very detailed - excellent to work with and made the process super easy. If you are looking for a car I would recommend thi More

by Jeff V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Deaton
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Jul 17, 2026 -

Group 1 Mazda Denton responded

Hi Jeff, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

July 15, 2026

I had an amazing experience purchasing my vehicle here! The entire process was smooth, transparent, and completely stress-free from start to finish. More

by Soma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lessa Popham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Sikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2026 -

Group 1 Mazda Denton responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 12, 2026

Cool with new dealership owners and employees acting really what matters most for the customer 💐✌️🎉🫡🤝 More

by prak123j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Madison
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Jul 12, 2026 -

Group 1 Mazda Denton responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

July 11, 2026

The Lady was awesome that help me. I give her ten stars she is a keeper More

by tea.inc46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed service above
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Jul 12, 2026 -

Group 1 Mazda Denton responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 05, 2026

My technician was professional and had my vehicle serviced quickly. I would gladly take my vehicle back. More

by Ecosper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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Jul 06, 2026 -

Group 1 Mazda Denton responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 02, 2026

Great no-hassle experience, couldn’t be happier…great cars, staff, and location. Satisfied customer! More

by Dave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conner.Roque
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Jul 03, 2026 -

Group 1 Mazda Denton responded

Hi Dave, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

July 02, 2026

The dealership is exceptionally clean and all the employees are friendly and knowledgeable. The service desk personnel are friendly, knowledgeable and have a can do attitude. Tracey Conyers was my se More

by gdeprospero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Conyers
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Jul 03, 2026 -

Group 1 Mazda Denton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Mazda Denton. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 30, 2026

Group 1 Denton Mazda is the only place I trust to service my car for the past 11 years! Without fail, they provide excellent service that excels above the competition! More

by Dalila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Jun 30, 2026 -

Group 1 Mazda Denton responded

Hi Dalila, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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