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Group 1 Mazda Denton

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
1,597 Reviews
Group 1 Mazda Denton believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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5000 S Interstate 35

Denton, TX

76210

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Showing 1,597 reviews

February 08, 2026

Very polite staff and good service. In addition to my oil change, they washed my car for free as well. Huzzah! More

by MazdaChihuahuas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessandra
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Feb 12, 2026 -

Group 1 Mazda Denton responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 06, 2026

Josue was super friendly and helpful. He answered all my questions and pushed hard to close the deal for me. More

by bpbuy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josué
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Feb 11, 2026 -

Group 1 Mazda Denton responded

Hello, thanks for your praise and kind comments about Josue. If you have any further questions, please give us a call. We're always happy to help!

February 06, 2026

As always, Alex Hernandez & team took good care of our CX50and were friendly & courteous at the desk and in the shop More

by DanV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez , Tareq Wahed
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Feb 11, 2026 -

Group 1 Mazda Denton responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 02, 2026

Shopping for a car is my least favorite activity but my recent purchase from Denton Mazda was a smooth and very positive experience. I liked that I did not feel rushed or pressured. The sales agent was ple More

by Jpetersen4302
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garner
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Feb 05, 2026 -

Group 1 Mazda Denton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Mazda Denton! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2026

I am very pleased to gotten great customer service with Mazda Group 1 of Denton. More

by Michael Hodges
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kavi Ewin
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Feb 04, 2026 -

Group 1 Mazda Denton responded

Hello Michael, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 22, 2026

Tareq is the best. This is the third card that I bought from him. He really took care of me and if I ever needed to buy another car, I would go back to Tareq. More

by Xcmike_08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tareq Wahed
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Jan 24, 2026 -

Group 1 Mazda Denton responded

Hello, thank you for your kind review; we are happy to pass along your comments to Tareq here at Group 1 Mazda Denton! We are always more than happy to assist you if anything else comes up. Take care!

January 20, 2026

My mx5 was not running. They fixed it and did a few more things that needed to be done. Overall I’m pleased with the service. Also, got a really good wash job. More

by ronnymcelroy1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy
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Jan 21, 2026 -

Group 1 Mazda Denton responded

Hi, we are so happy to read such a great review about Group 1 Mazda Denton! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 19, 2026

January 19, 2026; 11:20am. Visited the dealer with interest in purchasing two new vehicles. Drove thru the parking lot and stopped next to the vehicle I am interested (MX- More

by J.cab
Recommend Dealer
No
Employees Worked With
Nobody attended me
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Jan 22, 2026 -

Group 1 Mazda Denton responded

We sincerely apologize for your experience , you should have been greeted and assisted , and we clearly missed the mark during your visit . This is not the level of service we expect to provide, and we are addressing this internally. If your open to it, I'd appreciate the opportunity to speak with you directly and see if we can make this right. Thank you for your feedback. Best, Kal Erakat General Manager 940-489-7080

Jan 22, 2026 -

J.cab responded

No need. I already purchased a vehicle in another local dealer. However, you should definitely discuss this internally with your employees. When I was there, two person from the dealer were talking and joking next to us, and neither of them greeted us, or at least asked us if we needed any help. This made me feel unappreciated and that was the reason for me to leave the dealer without the car I wanted to see. Thank you for getting back to me.

January 17, 2026

Repetes upselling of the fuel induction service, which is kind of frustarting - this is not a mandatory service by mazda, but still they keep this service in the zone, meaning a mandatory service More

by reddylokesh514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
donot want to disclose the namr
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Jan 20, 2026 -

Group 1 Mazda Denton responded

Thank you for taking the time to leave your feedback. Were sorry to hear about your experience and understand your concern regarding the fuel induction service.    This service is optional, and we regret that it felt otherwise. We are addressing this internally to ensure clearer communication and a better overall service experience in the future.   We appreciate you bringing this to our attention and hope to have the opportunity to serve you again under better circumstances.   Best,     Kal Erakat General Manager kerakat@Group1Auto.com

January 16, 2026

They do great job keeping my car maintained. Always friendly. And they have free snacks. More

by corgibird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front help
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Jan 20, 2026 -

Group 1 Mazda Denton responded

Hi, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.

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