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Group 1 Mazda Denton - Service Center

Denton, TX

4.7
565 Reviews

565 Reviews of Group 1 Mazda Denton - Service Center

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August 29, 2025

My service was quick and easy! I’m always assured that I’m road-trip ready after I go here! Madison was very helpful car wise and pen wise! More

by Faithoba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Northi
Sep 01, 2025 -

Group 1 Mazda Denton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Mazda Denton! Please don't hesitate to reach out if there's anything additional we can do for you.

August 29, 2025

Friendly staff with knowledge that delivers fast and informative updates on your cars progress…great customer service! More

by Ambrown2312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 02, 2025 -

Group 1 Mazda Denton responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Group 1 Mazda Denton

August 26, 2025

Not very friendly. Service slow. Service guy. I don’t have too much to say. Been here before about seven years ago and it’s completely different now. The staff was more More

by Delores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garold Snyder
Aug 27, 2025 -

Group 1 Mazda Denton responded

Hi Delores, Thank you for your feedback. I'm sorry to hear your experience wasn't as friendly or timely as it should have been. We take this seriously and would appreciate the chance to connect with you directly to make it right. Please reach out at your convenience. Sincerely, Kal Erakat General Manager 940-489-7080 kerakat@Group1Auto.com

August 25, 2025

They very kind people who knew what they were doing . I ask a question and she k the answer but went And found the answer. More

by mingo.casanova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person
Aug 26, 2025 -

Group 1 Mazda Denton responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 24, 2025

I felt my Service lady was knowledgeable, helpful, and pleasant. It was apparent that it was very important to her that she provide the best service possible. More

by Ladyharleyintx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicing Rep
Aug 26, 2025 -

Group 1 Mazda Denton responded

Thank you for your kind words! We strive to provide knowledgeable, helpful, and pleasant service to all our customers. We look forward to serving you again soon!

August 19, 2025

Dropped off car 8:20 am on Friday and they couldn’t even run a diagnostic until Monday at noon then couldn’t finish by closing time like they promised. More

by Rob in Shady Shores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garold Synder
Aug 23, 2025 -

Group 1 Mazda Denton responded

I apologize for the delay and inconvenience. That's not the level of service we want you to experience. I'll review what caused the extended wait on your vehicle and follow up to make sure this is addressed properly. Thank you for bringing it to our attention. Kal Erakat General Manager kerakat@Group1Auto.com

August 09, 2025

This dealership is excellent. My car was promised at a certain time and delivered. It was an exceptionally busy day, and every encounter I had with an employee was respectful, pro More

by willhuntingtwin
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech- Danny and Service Rep-Patsy
Aug 11, 2025 -

Group 1 Mazda Denton responded

Hello, we're happy you found our staff Danny to be so supportive during your experience here at Group 1 Mazda Denton. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 08, 2025

As always, clean, efficient and pleasant to work with. One of their best benefits is the car wash and vacuum! The staff in general are pleasant and inviting More

by Docjes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Rector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Sikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Group 1 Mazda Denton responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Mazda Denton! Feel free to reach out to us if you need anything. Have a wonderful day.

August 06, 2025

It was quick and best service. Team is very friendly and helpful. Overall my experience is good with this Group 1 Mazda Denton service center. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Odom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

Group 1 Mazda Denton responded

Hello Jay, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Mazda Denton. If you have any further questions, please give us a call. We're always happy to help!

August 02, 2025

Friendly and courteous. Showroom clean and well appointed with some snack amenities available. We have owned 5 cars from this dealership. More

by Smartzrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garold Snyder
Aug 03, 2025 -

Group 1 Mazda Denton responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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