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Group 1 Toyota North Austin
Austin, TX
3,024 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our Austin Toyota Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Toyota service with a shuttle service and loaners available if needed
Genuine OEM Toyota parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Cedar Park, Leander, and Round Rock
While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,024 reviews
October 18, 2026
Our car-buying experience at Toyota of North Austin was extremely disappointing, both during the purchase and in the follow-up afterward. We felt the sales interaction was disrespectful and unprofession extremely disappointing, both during the purchase and in the follow-up afterward. We felt the sales interaction was disrespectful and unprofessional. My family was uncomfortable, and I later asked the dealership to have someone else handle our concerns. When I returned to address the problems, I did not feel that management acknowledged or took our experience seriously. The vehicle was delivered without being properly cleaned, with low fuel, and without the floor mats listed in the vehicle’s equipment paperwork. We had to purchase gas on the way home. I sent the dealership a photo showing the missing mats, the equipment listing, and documentation of the fuel purchase. My original online contact initially said she would help, but later told me she would pass the feedback to management and that it was outside her control. I was then directed to another salesperson to follow up about the mats. Several weeks later, we still have not received them. Customers should not have to chase multiple employees to receive items included with their purchase. What disappointed me most was the lack of ownership after we explained the problems and provided documentation. I regret purchasing from this dealership and cannot recommend it based on our experience. Before taking delivery, I encourage buyers to check the vehicle’s condition, fuel level, and every included accessory, and get any outstanding commitments in writing. I would welcome a management response that actually resolves the missing mats and addresses how our concerns were handled. More
by Al
Employees Worked With
Other Employees :
Kalysa, Terrell
October 16, 2026
I reached out to buy a used car. They were quick to respond and immediately pushed me to come in. I asked for some basic information about what their warranty would cover (specifical They were quick to respond and immediately pushed me to come in. I asked for some basic information about what their warranty would cover (specifically about KDSS, 4WD on this SUV. They wouldn't get it for me. I asked for some details and a photo under the vehicle to confirm there wasn't corrosion. They stalled. Eventually a manager texted me to confirm an appointment tomorrow (day 3), to which I told him I would come right up today as I had planned, to buy the vehicle if he could help me get a few questions answered. He said he was working on it and within minutes the sales person told me on a different text thread that it had been sold. If you aren't willing to spend hours going in to ask simple questions, while they squeeze you to close you, I'd looks elsewhere. More
by Griffin
Employees Worked With
Kayla
October 16, 2026
Service provider Sergio Barron was professional, knowledgeable and courteous. He provided prompt services and kept me posted during the experience. knowledgeable and courteous. He provided prompt services and kept me posted during the experience. More
by tazz8157
Employees Worked With
October 15, 2026
Timely, courteous service. Easy online scheduling. They are in the process of remodeling their service center, so the facility is a bit disjointed, but the service is still goo Easy online scheduling. They are in the process of remodeling their service center, so the facility is a bit disjointed, but the service is still good. More
by Landjspiegel
Employees Worked With
MJ Johnson
October 14, 2026
Knowledgeable, friendly, helpful, negotiable, Honest. Felt I was in good hands immediately. Both in sales and finance. Felt I was in good hands immediately. Both in sales and finance. More
by Lindy S
Employees Worked With
October 14, 2026
Well, Toyota treats me right I can’t complain. I say they’re really good. They help you out real good. I have no complaints. I say they’re really good. They help you out real good. I have no complaints. More
by Johnson1529
Employees Worked With
October 13, 2026
have always received excellent service from the professionals here, and I have been a loyal customer for seven years. However, my recent experience with the billing staff was extremely disappointin professionals here, and I have been a loyal customer for seven years. However, my recent experience with the billing staff was extremely disappointing. The ladies in the billing department were disrespectful, unfriendly, and provided very poor customer service. Unfortunately, their attitude left such a negative impression that I no longer feel comfortable returning. In seven years of being a customer, I had never experienced anything like this before. It is truly disappointing when the excellent work of the professionals is overshadowed by the poor treatment received from the billing staff. More
by Betsylorenn
Employees Worked With
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