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Group 1 Toyota North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.1
2,933 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,933 reviews

December 12, 2025

Called about work being called completed early and ready for pickup and payment and acceptance of quality o ft vwork done More

by mzitzevancih
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadir service consultant
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Dec 13, 2025 -

mzitzevancih responded

Work completed called by Yadir to say vehicle is ready for pickup

December 12, 2025

I was not satisfied with the service I received. I was charged a high amount for a simple brake fluid change, and the service itself took much longer than expected. After completing the work, the ma More

by kandikattu suresh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared
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Dec 19, 2025 -

Group 1 Toyota North Austin responded

Dear Valued Guest, Thank you for bringing this to our attention. I truly understand how frustrating it can feel when expectations aren't met, and I appreciate the opportunity to address your concerns. Regarding the brake fluid charge, I'd like to review your invoice and ensure everything was billed correctly. If there was any misunderstanding or error, we will make it right. I also want to apologize for not keeping you updated during the service and for the time it took to complete the work. Your time is valuable, and we should have communicated better throughout the process. Please allow me to personally look into this and follow up with you promptly. Could you confirm the best way to reach you? You can also reach out to Jose Easter at Jeaster@group1auto.com Thank you again for your feedback as it helps us improve and provide the level of service you deserve. Best regards, Josie Easter, Service Customer Relations

December 11, 2025

Muy bien el servicio que me dieron gracias estoy disfrutando de mi nuevo auto eléctrico More

by luisxavi15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
No
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Dec 12, 2025 -

Group 1 Toyota North Austin responded

Hola, gracias por tus amables palabras. Nos alegra mucho que estés disfrutando de tu nuevo coche eléctrico. Nos esforzamos por ofrecer un servicio excepcional a todos nuestros clientes.

December 09, 2025

All of the employees I took notice of or got to deal with seemed personable while focusing on carrying out their duties. More

by ldarguijo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Fulker
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Dec 11, 2025 -

Group 1 Toyota North Austin responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 07, 2025

Phil has been my service manager for other visits. I will always ask for him to help me! Thank you!!!! More

by cirwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Weisbly
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Dec 08, 2025 -

Group 1 Toyota North Austin responded

Hello, we're happy you found our staff Phil to be so supportive during your experience here at Toyota of North Austin. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 07, 2025

Great people and talented. Truck is always happy when I leave, and built a good partnership over the years. More

by Christopherm.777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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Dec 08, 2025 -

Group 1 Toyota North Austin responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 06, 2025

Well organized, advisors really stressed too many cars to attend early as 6 am full lines More

by vmunoz789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Aparicio
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2026 -

Group 1 Toyota North Austin responded

Thank you for the feedback! We strive to maintain efficient processes and accommodate our customers' needs. We will take your suggestion into consideration and work towards providing even better service in the future. Toyota of North Austin - 512-458-3300

December 06, 2025

Mike C helped me get a car with 0 down , it was the smoothest car process of my life !! Thank you 😊 More

by SayaW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2025 -

Group 1 Toyota North Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. Please don't hesitate to reach out if there's anything additional we can do for you.

December 05, 2025

I went in for service with a RAV4 with 56,000 miles for an oil change and service. Zak was my service writer and he assured me the work would be completed on time and I explained to him twice I had people More

by smithdavidalan757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zak and Sergio
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Dec 11, 2025 -

Group 1 Toyota North Austin responded

Dear David, Thank you for sharing your feedback. We sincerely apologize for the extended wait time for your oil change. We understand your time is valuable, and we regret that we didn’t meet your expectations. Our goal is always to provide timely service, and we fell short in this instance. Please contact Josie Easter (Service Customer Relations) at jeaster@group1auto.com prior to coming in for your next oil change, so she may expedite your service.

December 05, 2025

Jared is professional, proficient, and always willing to help. Jared is truly an asset to Toyota. Thank you! More

by rosanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
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Dec 05, 2025 -

Group 1 Toyota North Austin responded

Rosanna, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of North Austin. If you have any further questions, please don't hesitate to reach out!

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