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Grubbs Acura
Grapevine, TX
174 Reviews
Welcome to Grubbs Acura, the premier Acura dealership serving Grapevine, TX, and beyond. As part of the Grubbs Family of Dealerships, we bring over 70 years of expertise and a steadfast commitment to exceptional customer service.
Our dealership isn’t just another car lot – it’s one of the largest Acura dealerships in Texas, offering a state-of-the-art facility and an unmatched inventory of new and pre-owned Acura vehicles. From the sleek Acura Integra to the spacious Acura MDX, we have the largest selection to ensure you’ll find the perfect luxury vehicle to suit your needs.
At Grubbs Acura, relationships are at the heart of what we do. We strive to provide a hassle-free car-buying experience and build lifelong trust with our customers. Whether you're shopping for a new vehicle or visiting our service center, our team is dedicated to ensuring your satisfaction every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 174 reviews
October 01, 2025
Soda coffee H20 and snacks did I mention Soda coffee & H20 and Yummy delicious fantastic snackd H20 and Yummy delicious fantastic snackd More
by soulsis2011
Verified CustomerEmployees Worked With
October 01, 2025
Excellent service good jo fast service happy didn't take to long waited for less then hour to long waited for less then hour More
by avanes
Employees Worked With
Other Employees :
Richard Terrazas
October 01, 2025
Grubbs Grapevine TX always provides me with the best service. The staff is friendly and knowledgeable. They aren’t always trying to upsell me. Instead they listen to my needs, answer my questions and of service. The staff is friendly and knowledgeable. They aren’t always trying to upsell me. Instead they listen to my needs, answer my questions and offer options to me. The facility is always clean and tidy. I’m hoping to buy my 4th Acura from them this year. More
by cynthiagraham793
October 01, 2025
1) Price transparency is not there. When I got in, I was recommended air filter and cabin filter change and I was told its about 60 and 80. The invoice was for 199 (205 for credit card) When I got in, I was recommended air filter and cabin filter change and I was told its about 60 and 80. The invoice was for 199 (205 for credit card). It contained $25 disposable fee for filters which is laughable because it just goes to trash can. Even the filter does not cost $25. 2) No one seems to care about customer. People seemed motivated to earn money in undisclosed way. For ex: person giving loaner car was not willing to answer single question and pointing me to read agreement instead. 3) There was a request I put to check rear window which was squeaking. They told me they put lubricant and it's all good now. However, there was no change at all. It still makes the sound. 4) No body bothered to check tire pressure. It was getting lower but was not filled up. With all this, it is clear that customer experience was least of the worry for this dealership. I have been to several dealerships in past, Lexus, Toyota, Nissan, Honda.. never had such experience and I do not intend to come back there for future needs. More
by HT
Employees Worked With
