Grubbs Chrysler Dodge Jeep Ram

The dealership let me order the truck I was wanting. The service dept. Has always been good, so I have no complaints The service dept. Has always been good, so I have no complaints More

The service was great and fast as always, Tammy Jacobs in service is the best service is the best More

They took less time than was expected to complete the repairs needed to my truck repairs needed to my truck More

We feel misled by the ordeal and wish I could return the vehicle. There were things we weren't told like it was missing a key fob and excessive scratches on the vehicle. Their finance guy seemed to care les vehicle. There were things we weren't told like it was missing a key fob and excessive scratches on the vehicle. Their finance guy seemed to care less about doing his job in rate shopping for us. More

Has the worst service department I’ve ever seen! ! Traded in a truck that needed motor work ! Traded in a truck that needed motor work More

Kristi was extremely friendly and went out of her way to make sure we felt appreciated make sure we felt appreciated More

Worst customer service. Did not return phone calls or texts on status of the vehicle. Was told all parts on hand, which was a lie & did not arrive until 8 days after I dro Did not return phone calls or texts on status of the vehicle. Was told all parts on hand, which was a lie & did not arrive until 8 days after I dropped off my Jeep. I was told 3 days and was ready on day 22. More

Very attentive and informative. Met all my needs. Good experience. I got the vehicle I wanted. Met all my needs. Good experience. I got the vehicle I wanted. More

Tammy in service department kept me informed on my truck. That was important to me. That was important to me. More

Brought my Chrysler Town and country van in due to driver's power seat being inoperative and console lighter jack no power. Service dept installed a free fuse which fixed the console jack and ordered driver's power seat being inoperative and console lighter jack no power. Service dept installed a free fuse which fixed the console jack and ordered a lumbar switch with cable because I was told mine had a frayed wire that supposedly shorted out against a grounded metal point and blew the fuse. It took 14 days for the switch and cable to show up and be installed. Total bill was $ 500.00 + of which $ 350.00 was charged as labor to install a fuse and switch. Noted also when I got van home, the panel holding the switches was not resecured to the seat frame and floor mat was not reinstalled as requested. More