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Grubbs INFINITI
Grapevine, TX
2,172 Reviews
The Grubbs family has been in the automobile business since 1948 and we are still family owned and operated. We serve as your DFW INFINITI dealer, Fort Worth INFINITI dealer, Dallas INFINITI dealer, as well as the state of Texas and the entire nation for your new and used INFINITI needs.
You'll witness our unique philosophy of great customer service in everything we do, from our superior line of new and pre-owned luxury automobiles, to our service facilities, and our unyielding commitment to making your experience of buying and owning an INFINITI as rewarding as driving one. Our web site will help you find the new or used car or SUV you are looking for, as well as introduce you to the Infiniti Total Ownership Experience. Whether you are thinking about a purchase or lease, our online inventory will make it easy to choose the right vehicle for you. Take a closer look at the Q50 and Q70 Sedans, Q60 Coupe, QX50, QX60, QX70 and the QX80.
Please feel free to contact us, or better yet, visit our showroom. We look forward to meeting you in person in the near future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,172 reviews
October 02, 2025
Service was good. Got everything taking care of quickly. Been using them for years. Thank you. Got everything taking care of quickly. Been using them for years. Thank you. More
by jbird928
Verified Customer
October 02, 2025
Grubbs used to be my go to place. They keep my car for over a week with no resolution for a repair they had recently done where the problem persisted. I went to another dealership g They keep my car for over a week with no resolution for a repair they had recently done where the problem persisted. I went to another dealership got my car fixed in 3 days with discounts and way more appreciation for my business. Sometimes places get use to their loyal consumers and put them on the back burner. Well this loyal customer has found a new dealership to work with. More
by vmack09
Employees Worked With
Scott G and spoke with manager Lucus
October 02, 2025
It was great service - I just always feel you guys leave a message about things I need and then I struggle with timing, calling back to confirm or knowing when my car is ready. When I tried calling - 3xs I a message about things I need and then I struggle with timing, calling back to confirm or knowing when my car is ready. When I tried calling - 3xs I was put on hold 5-15 min and never answered. Also the phone number to call in the text that you guys send in the beginning is not correct. More
by Jennspereira1102
Employees Worked With
Scott Gerlikowski
October 01, 2025
This dealership did a fantastic job! ! Very pleased with how they handled the recall on my SUV from beginning to end!! When I contacted them due to another issue that needed to fixed, th ! Very pleased with how they handled the recall on my SUV from beginning to end!! When I contacted them due to another issue that needed to fixed, they were extremely accommodating, fast and very helpful and understanding. They valeted my SUV back to the dealership fixed the issue quickly and got my SUV back to me!!! I felt red carpet handled through out. Thank you so much!! More
by debra.brown
Employees Worked With
Jade Miller - Service Advisor- 5 STARS
October 01, 2025
Our service representative, Jose was professional and patient from start to finish and the service manager kept his promise! patient from start to finish and the service manager kept his promise! More
by Pychambliss
October 01, 2025
Great customer experience & knowledgeable service advisors = repeat customer here! Many kudos to a great team! advisors = repeat customer here! Many kudos to a great team! More
by C Newman, III
October 01, 2025
Scott and Will were great! Kept us informed and was ready to be of service. The best two guys I’ve encountered at Grubbs in a long time! Kudos to you both! Kept us informed and was ready to be of service. The best two guys I’ve encountered at Grubbs in a long time! Kudos to you both! More
by Gale.evans
Employees Worked With
Scott and Will
