
Grubbs INFINITI
Grapevine, TX
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My vehicle runs great and whoever cleaned it did an outstanding job. Thanks to Carson (tech), Chris (advisor), and James (service director) for all their help. outstanding job. Thanks to Carson (tech), Chris (advisor), and James (service director) for all their help. More
Had my car serviced at Grubbs this week and as always, first class service. My advisor, Luke Snowden is awesome. He makes the process go smoothly by explaining everything and answers any questions I may h first class service. My advisor, Luke Snowden is awesome. He makes the process go smoothly by explaining everything and answers any questions I may have. I feel very fortunate to have Luke as my advisor. Always prompt and courteous. He gets a 15 on a scale of 1-10. 😁 More
I brought my vehicle in for routine maintenance had a excellent service advisor and while waiting went to sales ended up leasing a new vehicle from excellent salesman excellent service advisor and while waiting went to sales ended up leasing a new vehicle from excellent salesman More
Luke took excellent care of me. Got me in and out quickly! Service with a smile. 😊 thank you for the amazing level of customer service!!!! Got me in and out quickly! Service with a smile. 😊 thank you for the amazing level of customer service!!!! More
My advisor Scott was AMAZING! My best experience yet with the Grapevine location. Very attentive and looked out for me as if I had just purchased a brand new vehicle. My best experience yet with the Grapevine location. Very attentive and looked out for me as if I had just purchased a brand new vehicle. More
Thank you for an excellent experience. Jose kept me up to date on everything. He made sure I was able to get a ride home and return ride back to the dealership before it closed. Jose kept me up to date on everything. He made sure I was able to get a ride home and return ride back to the dealership before it closed. More
Grubb Infiniti gave excellent service and care of my vehicle. Dany Prudencio provided up dates on the progress of my vehicle and reassured me my car will be completed in a few days. But my vehicle was r vehicle. Dany Prudencio provided up dates on the progress of my vehicle and reassured me my car will be completed in a few days. But my vehicle was ready in one day. When I came to pick up my car Luke Snowden made sure I was satisfied and completed my service journey with a smile. More
I always receive 5-star care from your service department, but I must especially give a shout out to Jay, as he went above and beyond to assist with my repair issue. Kudos as well to the Service M department, but I must especially give a shout out to Jay, as he went above and beyond to assist with my repair issue. Kudos as well to the Service Manager who worked with him to provide the solution. This reinforced my commitment to only allowing the Grubbs Service department to take care of my car. More