
Grubbs INFINITI
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 2,115 reviews
Absolutely Wonderful Experience This was absolutely the best experience I have ever had purchasing a car. I have never had an easier, less-stressful, experience than the one with Gr This was absolutely the best experience I have ever had purchasing a car. I have never had an easier, less-stressful, experience than the one with Grubbs. Specifically, I was referred to Grubbs by a friend who just purchased a vehicle from Grubbs. My friend gave me Justin Villa's number who I was able to reach, right away. I live 35 miles from the dealership, so I wanted to be able to work with a dealership that would bring the vehicle to me for a test drive and to ask questions. Well, I was accommodated and then some. Justin had me work with Price Clark, as he lives near me and could bring me the car. He did just that and allowed me to keep the car overnight, while Price drove my rental car (my car was getting some body work completed) in to the dealership. The next day, Price met me at the body shop and took my old car to the dealership to be appraised. The only time I had to go in to the dealership was to sign the paperwork. When I arrived at Grubbs, I found the atmosphere to be more collegial than any car dealership I have ever set foot in. Everyone was miraculously friendly and accommodating, The financing piece with Nathan was completely painless, as they had all the paperwork filled out before I arrived. The credit pull was online. Bottom line: I have never been more impressed with a dealership in my life. I will now be a customer of Grubbs for life. Price was the easiest sales professional to work with, ever. If there is a better dealership in this country, that dealership had to have modeled their attitude, culture and atmosphere after Grubbs. Well done, Price and well done, Grubbs. I am very grateful for your amazing service and amazing dealership. Dan P. More
Happy Wife Happy Life Ivan was AWESOME! He kept our kids entertained through the entire process. Was not a pushy salesman like others, he actually LISTENED to what we were Ivan was AWESOME! He kept our kids entertained through the entire process. Was not a pushy salesman like others, he actually LISTENED to what we were looking for. My wife was ecstatic about that and loved the price of the car. More
Great Service from Sayed This was my second experience buying from Grubbs Infiniti, I was so impressed with the dealership as well as the car when I was seeking to trade my fi This was my second experience buying from Grubbs Infiniti, I was so impressed with the dealership as well as the car when I was seeking to trade my first Infiniti in I returned to Grubbs and am again very pleased with the customer service as well as the dealership itself. Thanks for my 2nd Infiniti!!!!!! More
Grubb's Infiniti is Great! Corey Isaac rocks and Mark McWhorter is fast! No waiting and no hassle at this dealership. This was the fastest and easiest car purchase ever! Love Corey Isaac rocks and Mark McWhorter is fast! No waiting and no hassle at this dealership. This was the fastest and easiest car purchase ever! Love my "Baby Z"!!! More
Working with Travis Trenkle Car buying is usually equated with a trip to the dentist for a root canal, but I found my latest car buying experience to be completely pleasurable. Car buying is usually equated with a trip to the dentist for a root canal, but I found my latest car buying experience to be completely pleasurable. I found a car that I was interested in on the internet and called Grubbs Infiniti to see if I could set up a test drive. Mr. Trankle has the vehicle dropped off at my house, which was an amazing convenience at I live in north Irving and the dealership in in Euless on a highway that is under construction. When I returned the next day, we had a deal in about 10 minutes. I didn't feel that there were a lot of games being played or that I was taken advantage of. It was actually a pleasurable experience. Stacy Mihalsky More
Great Service from Jeff Armstrong! Love my new car! Had a great experience buying my new car! Jeff showed me the type cars I was interested in and within minutes, I found the perfect car for me! Jeff Had a great experience buying my new car! Jeff showed me the type cars I was interested in and within minutes, I found the perfect car for me! Jeff was very down to earth and made our car buying experience stress free. He was personable and considerate of our time and made the checkout process fast and efficient. Thanks again and I am loving my new car! More
High quality vehicles with fast, friendly sevice. I had been shopping for a used Lexus RX350, so I knew what price at what year/quality was fair. So, when Grubbs listed one for sale within those gene I had been shopping for a used Lexus RX350, so I knew what price at what year/quality was fair. So, when Grubbs listed one for sale within those general parameters, I called and Ivan Martinez said the vehicle was available and was in very good condition (that's what they all say, right?). Upon arrival, Ivan had the vehicle out front for me. He had not over sold the condition of the vehicle over the phone...it was it great condition. He afforded me all the time I needed to thoroughly check out the vehicle, and encouraged a test drive. He was courteous and direct. When I made an offer, he said he needed to "check the numbers"....and returned within 5 minutes with a written offer that I knew to be a good price. He had great patience and hustles without being a hustler. I had financing lined up, so I thought, so when there was a glitch causing me to re-start the process with the credit union, it turned out to be a blessing. The dealer very quickly set me up with their own financing at a competitive rate. If not for the delays when dealing with the credit union, I would have been out of there in less than 2 hours after my arrival. Bottom line, I got a high quality used car at a good price, and Ivan made the process stress-free. Grubbs offers (at no charge) a 3 month/3000mi. power train warranty on all used vehicles...not much, but some piece of mind, and NO auction dealer will do that. Oh yeah, I wasn't trading in, and as I hadn't planned on buying that day, Ivan had the vehicle delivered to me the next day at no charge. If your looking for a vehicle, I highly recommend Grubbs, and ask for Ivan! More
Grubbs Infiniti PreOwned Sayed Azhar was the first to approach me while looking for my new car. He answered all my questions with a professional manner that I have come to kn Sayed Azhar was the first to approach me while looking for my new car. He answered all my questions with a professional manner that I have come to know and expect when buying a vehicle from Grubbs Infiniti. Even though at the time I was just looking he was willing to stay late and answer all my questions and even offered a test drive. I could tell from the very beginning his job and family was very important to him just by his professional attitude. Mr. Azhar also handled my entire buying experience from beginning to end with great respect to me and my concerns. I was able to get the right vehicle for the right price. As customers/clients we all have many choices of where to but our cars, but Grubbs Infiniti and because of Syed Azhar is my soul reason I will continue to buy from them. An overall painless experience that took a little over an hour. Thanks, Grubbs Infiniti and thank you Mr. Azhar. More
BSaturday Stroll We were not planning to purchase a car for at least another couple of months. Due to a delayed appointment over the weekend, we had a few hours to bur We were not planning to purchase a car for at least another couple of months. Due to a delayed appointment over the weekend, we had a few hours to burn while we waited for a call back. We wandered into the dealership, and were greeted by Sayed, who was very friendly. We gravitated toward the car and he helped us with all the information we wanted. He kept it low key and wasn't trying to push us toward making any commitments yet. Once we decided this was the right car for us, and despite the untimeliness, the process was very relaxed and friendly. When we got in with finance, we were greeted by Mark, who walked us through our options and advised us in an honest and friendly manner. It was the least stressful car buying experience ever! More
Friendly Service We Traded in our 2008 350 RX Lexus for a much more roomier 2011 Nissan Armada. We absolutely love the great space that it provides for our growing fam We Traded in our 2008 350 RX Lexus for a much more roomier 2011 Nissan Armada. We absolutely love the great space that it provides for our growing family. Our Sales person Sayed was very professional and consistent with everything he said. We are very pleased with the service that we received from Sayed and the Grubbs Team! More